“Totally scam. They just cancel your orders over and over....they don't refund your money....you get store credits what is good for nothing since you will never get your money back.”
“I bought a product and re-ordered 3x but cancelled 3x few weeks later.. Asked for a refund.. at first they are very nice... when I lost my patience to wait for 5 months still yet to refund ... and I told them that the is a scam.. then they stop replying to me at all .... really a scam.. cheated about USD100. Don't get cheated by them again.”
“This website is a SCAM and really needs to be shut down ASAP.
All the positive reviews listed here are as fake as the products they list as "in stock" on their website (you can tell if you read through them closely).
They take your money and then 3-4 weeks later cancel your order and give you a store credit (worth slightly less than what you paid them), not a refund. Rinse and repeat once you re-place a new order for a different product with your store credit.
DO NOT ORDER FROM THEM - I INSIST!!”
“This company is a scam beware they take your money month later tell you your order has been cancelled I'm sure all the good reviews are placed by them lm going to report them to her appointed authorities in there country don't want there credit they pose as a company in new zealand not till you order from them up find out they are in Singapore
Be warned they are a scam”
“AVOID THIS COMPANY
Iplaced an order in August, which did not arrive. I've been trying to get a refund for SEVEN MONTHS. They just say that 'it's being processed', but it obviously isn't.
I'm not convinced that this isn't just a fake company.”
“Greatest cheaters ever!!!! They told me the goods cannot be delivered to my country, took all the money and refunded nothing.
A well organised group of thieves and scoundrels, beware!”
“Don't believe those ho putting 5 stars. They will take your money and then they will tell out of stock. And you will never see your money!!!!!!! Cheaters”
“If I could give ZERO stars I would. Ordered 24/08/2021. NO product, NO satisfactory communication unless instigated by me, which is pointless and a complete waste of time as you do not get any worthwhile resolution. I DO NOT BELIEVE the 5 star reviews listed are from actual "real" customers. Do not purchase anything from this company!!!”
“Worst website ever. Do not spend your money here.
I bought a $200 mp3 5 months ago, they never sent it.
They said they couldn't send, and still they don't refund my money. They keep on saying they are processing the refund. 5 months already and nothing! so frustrating!
Stay away from this site!”
“Bad retailer at best, fraudulent at worst. They take your money and hang on to it for as long as possible without refunding. They use your cash to fund their working capital without any regard for whether or not they can fulfil the order you placed with them. They've had my money now for 2 months and I'm still trying to get it back. I'd avoid these crooks if I were you.”
“They are scamming money and the goods never arrive. Refund in the form of in-store credit, trying to scam a second time.
Will lodge a police report with https://www.police.gov.sg/I-Witness.”
“This company cancels your order, then KEEPS YOUR MONEY.
They try blaming it on your bank, firstly. I then sent proof of THEIR OWN RECEIPT, they doubted that, I then sent a screenshot from my bank, that wasn’t good enough, I then had to screenshot my actual bank statement of proof of purchase, still nothing.
No product, no refund & no apology.
It’s modern day fraud”
“item never arrived nor did the refund. I have reported them to the Singapore Police https://www.police.gov.sg/I-Witness
and the Singaporean Better Business Bureau”
“this company is unprofessionally arrogant and does not deliver the products after many weeks of waiting! they simply cancel the products. the money does not come back immediately. you have to make sure that it comes back with loss N.B.! this company is not to be recommended!”
“it took over 1 month to ship a product that was in stock ...only when I followed this up finally someone shipped the product. The 7 day DHL service took 2 weeks”
“I didn't want to give one star. I had to only to post this. 1Outlet & Simba PTE Ltd is a real scam and you better believe it. They can openly cheat you as if you can do nothing about it. Disgusting !”
“I ORDERED A FEW ITEMS TOTALING CLOSE TO
SG500 AND ALL THEY SENT WAS 1 OUT OF 9 ITEMS.
THAT WAS IN NOVEMBER 2020, AND THEY CONTINUE TO DODGE SENDING MY REFUNG SAYING THAT THEY ARED HAVING "TECHNICAL DIFFICULTIES". IF YOU CALL CUSTOMER SERVICE, THYE WONT EVEN CONNECT YOU TO A PERSON WHO CAN DISCUSS YOUR PROBLEM.
I AM DISGUSTED WITH 1OUTLETS AND I THINK THIS IS A SCAM TO LURE PEOPLE TO BUY THINGS THAT THEY WILL NEVER DELIVER ANYWAY.”
