“I placed an order for incense sticks, after 45 days they informed me that the product is not available,so I requested a refund to my account which supposed to take maximum 30 days now more than 50 days no refund and no response to follow up”
“They were unable to fulfill my order and after I requested a refund they credited my account. I asked for it to be sent back to my credit card and they responded to my email at first then stopped. I then managed to speak to someone on WhatsApp who also sent me an email apologising and confirming the refund would be made. That was 4 weeks ago and they are again ignoring my messages and not answering my calls. š””
“I never received my order. The team was very nice at the beginning; they answered every email, apologized, and said they would look into what went wrong. But then they stopped responding. No goods, no response, no refund. What else could it be but fraud?”
“As seen on other reviews a total scam , suprise surprise unable to deliver!!!!, a credit note is offered , no thanks money back , you are crooks. 1 star is to much”
“Do not trust them. They did not send my order and claim to give the refund via credit store despite multiple phone calls and email stating I wanted my refund into my credit card. After waiting for 5 months, I gave up and tried to use the store credit and it did not allow me to process my order. BEWARE”
“DO NOT BUY FROM HERE.
This is a fraudulent website. They take your money, never send you the item and never refund you. Appalling. $250 down the drain.”
“DO NOT BUY WITH THIS COMPANY! IT IS A SCAM!!
You place an order, they say they are waiting for new batch of deliveries. After a few months they then say there is no stock. So you ask for a refund, they tell you the same scripted response and 9mths later Iām still dealing with my request!!
DO NOT MAKE THE SAME MISTAKE!!”
“I ordered Littmann CORE stethoscope on 1outlets.com for AED 1084 (SGD 495).
Initially they mentioned item shipped.
After 1 month of no delivery and many email they wrote it may have been lost in transit.
They offered in store credit which I declined and asked for refund back to the card. They said it may take 30 days.
Now they don't reply to email.
Website shows instore credit of SGD 495 which I don't want to use as I have nothing else to buy. I wrote email to them that I want money back.
Now not replying to email”
“Don't buy ANYTHING from this website, it is a fraud.
Don't TRUST the bot-made good reviews they flood the internet with (it is an attempt to keep their overall rating seemingly acceptable).
In case you fell in the scam, DISPUTE THE TRANSACTION IMMEDIATELY, without waiting for their 30-day refund time. If you wait the 30 days, Credit Card providers won't accept the dispute any longer.
How does the scam work? Easy:
After a few days from when you place an order, they come up with some child worded justification stating they have to cancel your purchase and offer an in-store credit or (if you insist) a refund back to the payment method.
1- If you agree for the refund on credit card, they simply entertain you and make you wait long enough to lose your rights to dispute according to the credit card provider's policy (usually 30 to 45 days from the payment date), and then they simply stop replying and disappear.
2- If you accept the in-store credit, you will enter an endless loop of new purchases and new cancelations, with no chance to have your money back or your goods shippedā¦ Till the day you give up trying.”
“If only I could check none stars, I would. Iāve lost almost 200ā¬ with an order that I made in June and until now I havenāt received my money back.
Unfortunately they never ship the orders. And just because they are a āgood companyā they refund your money to their wallet in their Eshop, so that you reorder or make a new one, which of course once again they never shipā¦..
Thatās the situationā¦.
Away from them!”
“I purchased an item from 1outlet and they confirmed it, but nearing the delivery date when I asked about tracking details, they just cancelled the order and they do not refund your money in case of they cancel the order, and just give you an in-store credit which is also going to expire in 12 months. So be aware that if you have ordered from them and if they cancelled the order then your money is NOT going to be returned to you.”
“Got scammed. Bought perfumes, and the waiting period was 3 months. In the end, they did not deliver the products and I did not get my money back. Did write a couple of e-mails. At first, they did reply to me, but now they're just ignoring me.”
“Scammers!!!
Iāve order a guitar in September after Iāve paid they wrote me they donāt have a delivery to my country and now Iām waiting for refund for3 months already!!!!”
