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1st CENTRAL Reviews

3.9 Rating 5,237 Reviews
75 %
of reviewers recommend 1st CENTRAL
3.9
Based on 5,237 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read 1st CENTRAL Reviews
Visit Website

Phone:

0333 043 2066

Email:

marketing@1stcentral.co.uk

Location:

Capital House, Perrymount Road, Haywards Heath
RH16 3SY

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1st CENTRAL 1 star review on 8th January 2025
Anonymous
1st CENTRAL 1 star review on 8th January 2025
Anonymous
1st CENTRAL 1 star review on 22nd August 2024
Mehrdad
1st CENTRAL 1 star review on 21st August 2024
Valeria
1st CENTRAL 1 star review on 21st August 2024
Valeria
1st CENTRAL 1 star review on 21st August 2024
Valeria
1st CENTRAL 1 star review on 9th May 2024
Marcus Wickwar
5
Anonymous
Anonymous  // 01/01/2019
Easy to understand, good helpful service, thank you
Helpful Report
Posted 10 years ago
Complete and utter rip-off company. Their core aim seems to be to get as much money out of customers by any means possible. 'Administrative Charges' left, right and centre. I will never use them again.
Helpful Report
(Car Insurance) - Posted 10 years ago
I found 1st central via a comparison website and they were the most competitive insurer. I found the website user friendly with easy to follow instructions and got my car insured in a matter of minutes
Helpful Report
Posted 10 years ago
i made the fateful mistake of forgetting my password. I cannot access my documents now, the link I've been sent doesn't work and as is usual with companies these days trying to actually speak to a human is impossible. I too am a busy person, consequently I don't have endless time to spare trying to get in contact.
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Posted 10 years ago
Very easy to deal with and very very helpfull , even when on the phone to you , always willing to see that every thing is alright with the policy ect , and i would recomend 1st Central to anyone . Carol Finnie
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Posted 10 years ago
Clicked through from Moneysupermarket, very straight forward.
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Posted 10 years ago
Am very pleased to have a good deal and excellent online service on my insurance policy
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Posted 10 years ago
Always very cheap, headache free absolutely no headache like other companies, easy to change the details online, 5 stars company and more benefits than others, everyone join this company, its my opinion, thanks
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Posted 10 years ago
I haven't been with 1st central very long at all but so far everything has been handled wonderfully
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Posted 10 years ago
fantastic, quick and easy
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Posted 10 years ago
Simple to take the policy out good price too
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Posted 10 years ago
Very simple, uncluttered no nonsense website with a very human touch, thank you! A direct offer without endless layers of information or hidden charges at the final stage! Well done!
Helpful Report
Posted 10 years ago
My Daughter took out first time car insurance on Sunday afternoon,28/06/15 she was so excited to get this sorted and finally get out driving her lovely new car. Sorting it online was straight forward and clear, however with the nerves and excitement of this an era was made with the year of birth putting in 86 instead off 96 from the drop down bar. As soon as she got her confirmation emails she noticed this right away within minutes of making deposit payment of £140. She phoned straight away to sort this issue out but of course it was Sunday so they where closed. She then phoned again first thing Monday morning to cancel this policy and explain what happened. The customer service agent Darren Jeffery was extremely unhelpful, did not take into account the circumstances and basically said you cant cancel and if you are to cancel today less than 24hrs from opening policy you would need to pay £700 in charges and fees. This is a complete disgrace and extremely poor customer service. My daughters mother then took the phone and told him what she thought of the service and suddenly the £700 became £55 giving my daughter a refund of £85. So clearly this guy Darren was trying to take advantage of my daughters young age and naivety strong arming her into paying £700. Total disgrace, as she noticed right away within seconds i believe 1st Central should have understood and gave a full refund instead for bullying a young girl who simply made a mistake and doe the right thing right away and tried to fix the issue.
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Posted 10 years ago
Quick easy and pain free would highly recommend
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Posted 10 years ago
easy no complication on line set up of insurance with no callbacks trying to sell you products you don`t want like some other companys.
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Posted 10 years ago
Very pleased with my car insurance an such a good price thank u .
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Posted 10 years ago
Simple and easy. All documents and correspondence stored on your account you set up with them to refer to at anytime.
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Posted 10 years ago
Very please with my quote and how easy it was to set up
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Posted 10 years ago
Very good price offered to myself for my car insurance , loved that I get 2 for 1 cinema tickets every year for a week ...
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Posted 10 years ago
Fab competitive quote best out the lot, great service, highly recommended !!
Helpful Report
Posted 10 years ago
1st CENTRAL is rated 3.9 based on 5,237 reviews