247 Home Rescue Reviews

Name: 247 Home Rescue
Address: Parkhill Business Centre, Padiham Road, Padiham, Burnley
Rating: 3.16

3.2 Rating 451 Reviews

54 %

of reviewers recommend 247 Home Rescue

Company Reviews

Questions

Metrics

3.2

Based on 451 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0345 3192 247

Email:

enquiries@247homerescue.co.uk

Location:

Parkhill Business Centre, Padiham Road, Padiham
Burnley
BB12 6TG

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247 Home Rescue 5 star review on 12th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly engineer and helpful”

Helpful Report

Posted 5 years ago

Hello, Thanks for your review. We’re pleased that you were satisfied with the work of our engineer. That’s great to read. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Very affable and knowledgable engineer. Would highly recommend Xlnt service”

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Posted 5 years ago

Dear Michael, Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Friendly on time and efficient.”

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Posted 5 years ago

Dear Natalie, Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Boiler service completed. Service carried out as expected and to our satisfaction.”

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Posted 5 years ago

Hello, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Great Service! Team managed to bring my appointment forward by a week and engineer was very professional, kind and courteous!”

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Posted 5 years ago

• Hi Steven, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Don't deal with this company They sent out an engineer for boiler service and install inhibitor in radiator cause a leek from radiator and refused to fix problem without further payments to fix a problem they caused customer service Is terrible they don't listen I'm and now left with dirty water marks on wall and damaged floor and have to call a professional plumber”

Helpful Report

Posted 5 years ago

Hello, We apologize for all the trouble and difficulty, please accept our sincere apologies for the inconvenience. We will take this in notice and make sure this instance doesn’t take place again. Your concern has been directed to the complaints team. They will investigate thoroughly and will get back to you asap. Kindly bear with us till then. Your cooperation with us would be a huge favor. Thank you for notifying us and helping us improvise Kind Regards, 24|7 Home Rescue Team.

Posted 5 years ago

Updated: 11/2/2021 Hello, Following up on your earlier phone call with one of our representatives on November 1st, 2021. We are sorry to learn that you reported a problem with the radiator leaking at your property following our engineer's visit on October 27th, 2021, and that had caused to express your concerns on social media. As you are aware, we were able to review your complaint right away and determined that your concerns were valid. As a result of the complaint the technical team authorized a gesture of goodwill to you and now you do not have to pay for the cost of repair. They've also assigned one of our engineers to reach out to you. And, with your permission, the engineer will visit your property on November 4, 2021, between 08:00AM. and 05:00PM. We apologize once again for any inconvenience this has caused you. It was agreed that this outcome would be the final resolution to your concerns. Please be advised that, in accordance with our Complaints Procedure, we now consider the complaint to be resolved and closed. Thankyou Kind Regards, 24/7 Home Rescue

Posted 5 years ago

“Good communications. on time, polite & courteous. Explained problem in simple terms.”

Helpful Report

Posted 5 years ago

• Hello, Thanks for your review. We’re pleased that you were satisfied with the work of our engineer. That’s great to read. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“On time very courteous, done the repair even went to get parts and returned , great service”

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Posted 5 years ago

• Dear Nigel, Thanks for your review. We’re pleased that you were satisfied with the work of our engineer. That’s great to read. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Quick response time to repair a broken boiler. Thanks 247 Home Rescue.👍”

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Posted 5 years ago

• Hi Yohannes, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Yes did a good job”

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Posted 5 years ago

• Hi Mohammed, We are so grateful for your kind words. Thanks for sharing your review with us and the community Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue

Posted 5 years ago

“Great Courteous boiler service”

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Posted 5 years ago

Dear Gary, Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Service carried out well. Daniel was polite and courteous.”

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Posted 5 years ago

Dear Hilary, Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Daniel's manager receives this feedback so that he gets the praise that he deserves. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Very good service. Customer care is always outstanding and very helpful”

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Posted 5 years ago

• Hi Fauzia, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Engineer was polite,helpful and professional. He even replaced the fuse that was being used incorrectly by the builder who installed the boiler. Great services”

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Posted 5 years ago

Dear Stewart, Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Engineer very polite and very tide”

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Posted 5 years ago

• Dear Alan, Thanks for your review. We’re pleased that you were satisfied with the work of our engineer. That’s great to read. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Timely, polite and extremely efficient- exactly what you would expect. the engineer was polite and highly professional. Couldn't fault the service- 5*”

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Posted 5 years ago

Dear Lloyd, Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Great service Graeme the service engineer was a very friendly chap got job done and no mess”

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Posted 5 years ago

Dear Frances, Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Graeme's manager receives this feedback so that he gets the praise that he deserves. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“Very prompt, courteous and tidy worker. Service completed satisfactorily.”

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Posted 5 years ago

• Hi Kevin, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue

Posted 5 years ago

“Good service”

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Posted 5 years ago

• Hi Stephen, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

“The engineer that did the work in my house was very professional.”

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Posted 5 years ago

Dear Anthony, Thanks for your review. We’re pleased that you were satisfied with the work of our engineer. That’s great to read. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.

Posted 5 years ago

247 Home Rescue is rated 3.2 based on 451 reviews