Login
Start Free Trial Are you a business? Click Here

247 Spares Reviews

4.6 Rating 7,039 Reviews
90 %
of reviewers recommend 247 Spares
4.6
Based on 7,039 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Read 247 Spares Reviews
Visit Website

Phone:

08723311247

Email:

support@247spares.co.uk

Write Your review

my item arrived today 1-09-14 it was very well ;pack arrived exca\tly has rthey said it would.The ltem worked and look like new .L am very pieased all togather with my dealing with this fifm A1 dealer
Helpful Report
Posted 11 years ago
Bought an engine, or so I though, on august 26th from International Breakers Ltd. I was told it was in stock and would be delivered on august 28th (I only bought from this company because they said they had the engine in stock and would deliver by the 28th). On August 29th I received an update which said that due to an oil leak on one of their lorries it wouldn't ship until Monday September 1st. I asked for an update on the 1st and haven't been given any information that it has or hasn't been shipped. Needless to say I will never use this service again and will advise everyone I know to avoid it. What a waste of time!!
Helpful Report
Posted 11 years ago
Very quick response and I soon found the part that I needed. Well done.
Helpful Report
Posted 11 years ago
Sorry - But not impressed. Accessed web site for a part. I liked the idea I could put registration in to find make and model. I liked the fact it had several boxes for information on exactly what I wanted hence avoiding confusion! Didn't like the fact I then get an text asking I ring a mobile number with a reference! no info on part and no costings! I ring the number to be told they have the part and my address and telephone is checked. Its a light unit! No its a small lamp holder only! Would you like to order it? You haven't told me the cost yet! Oh its around £10! Card number? How much am being charged to card I say? around £10? Whats Postage? around £8 he says! Sorry this is not good customer service so I have not purchased the part. I have source it from a another company who gave me the exact figure straight away!
Helpful Report
Posted 11 years ago
Your service is excellent I will always use you in the future. The gentleman on the phone (Simon) who gave me my quote was very patient and polite with me as I was worried in case I had ordered the wrong part but he said all was correct and it was. The part was delivered quickly and the courier used text the time and date of delivery . excellent and thank you.
Helpful Report
Posted 11 years ago
enquired about parts and within minutes quotes pouring into in box
Helpful Report
Posted 11 years ago
Had a lot of emails back for what i was looking for.
Helpful Report
Posted 11 years ago
After filling out my car details and requesting quotes on www.247spares.co.uk, I was sent a number (which I later discovered is premium rate) to call and order. At this stage the customer has no information on the actual supplier of the parts, just this rip-off phone number. In fact, you don't discover who the supplier is until you have placed and paid for your order. In my case the supplier turned out to be Sheffield Motor Spares, Grange Lane, Sheffield S5 0DP. Incorrect parts were sent by Sheffield Motor Spares so I contacted them directly (as advised by 247 Spares on their website). I spoke to a character called "Jack" who subsequently strung me along for three weeks, telling me variously that he had sent replacements, would refund money, had broken one of the replacement parts he was supposed to send, would part refund me, would send a courier to pick up incorrect parts - you get the picture. I called him many times and was consistently lied to. Very frustrating. After realising that I was being ripped off, I did a simple Google search for Sheffield Motor Spares and was met with dozens of terrible reviews, many mirroring my experience. So... Sheffield Motor Spares are obviously crooks, BUT, the massive problem with www.247Spares.co.uk is that they clearly don't vet their suppliers (not even a Google search?!) and as mentioned above, don't give the customer a chance to do so either. The only way to take issue with 247 Spares is to open a dispute through their website. This is essentially firing an email into a black hole. I tried several times to elicit a response but all you get is this automated reply: "Your dispute/update has been received and will be reviewed by our support staff in the next 24-48 hours." And that's it. No response. So to reiterate, DO NOT USE THESE PEOPLE!
Helpful Report
Posted 11 years ago
I have used them for a few items and find it easy. Sometimes they have a hard time finding what I want but hey nobody is perfect. I would be happy to use them again.
Helpful Report
Posted 11 years ago
Found the site very good. Easy to use and response was brilliant. Would recommend to others.
Helpful Report
Posted 11 years ago
Quick response
Helpful Report
Posted 11 years ago
Plenty of companies informing me they had the part I required. Ordered from one, saying next day delivery & the wrong part was sent ! I requested O/S/F & they sent Rear item. Not worth returning because I get charged Delivery again, So decided to be Out of Pocket, Lesson Learned & bought NEW !! Overall, Very Disappointed !!
Helpful Report
Posted 11 years ago
Simple to use, and competitive?
Helpful Report
Posted 11 years ago
Very quick to respond and easy to use
Helpful Report
Posted 11 years ago
247 is very good
Helpful Report
Posted 11 years ago
Very disappointed with the service from one of your employees. I was phoned and given a quote and told you had my part and needed to check part number. I haven't heard back from anyone.
Helpful Report
Posted 11 years ago
Fast, efficient, friendly, way to find exactly what you want, at a great price , would highly recommend!
Helpful Report
Posted 11 years ago
Do not use unless you want to receive a huge phone bill. The 070 numbers that are sent to you along with the quote are premium rate, up to £2.50 per minute with my network provider.
Helpful Report
Posted 11 years ago
very good expecting part in next few days
Helpful Report
Posted 11 years ago
I received part in 2days it turd out the not to be the right part, I sent it bake also phoned, was told they would look and see if they had the right one if not would give refund . Two days still waiting. Not good !
Helpful Report
Posted 11 years ago
247 Spares is rated 4.6 based on 7,039 reviews