“The shopping experience was quite good. I chose items online and then sent an email to customer service asking about Black Friday deals. The automated message was not helpful but an email from a real person followed and she was extremely helpful.”
“I needed some delivery information and called customer service directly and the woman I spoke to was very knowledgeable and helpful and I was able to place my order immediately with her.”
“Customer service far exceeded expectations.
We had shipping-related questions/concerns and the person helping us was incredibly thoughtful, knowledgeable, and caring.”