“Its always fun to shop 2Modern's curated products. They have a perspective that is consistent and interesting. I've purchased items from lighting, outdoor products as well as furniture and have been happy with each”
Hi Armando,
Thank you for your feedback! We’re glad the purchase was quick and that the instructions made the item easy to live with.
Best regards,
2Modern
Hi Roy,
Thank you for this feedback! We’re glad the shipping was efficient, the packaging held up, and that the selection read as modern to you.
Best regards,
2Modern
Hi Kathleen,
Thank you for the suggestion, and we’re sharing it with our team. In the meantime, if there is anything we can assist with please contact our Customer Support team by phone at 888-222-4410 (Monday to Friday, 6am to 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern
“My first dresser arrived damaged, so I was very disappointed. From purchase date to delivery of the replacement dresser has been over 3 months, but the customer support I received from the representatives at 2Modern throughout the process has been top notch helping me navigate the refusal of the damaged dresser, offering alternative solutions, as well as the option to refund, if all didn't go as planned with the dresser I had ordered.”
Hi Watkins,
Thank you for sticking with us through a long process, and we’re sorry the first dresser arrived damaged. That is not the experience we want for anyone. We’re glad our Customer Support team made the process easier, and we’re sharing your feedback with our Operations team.
Best regards,
2Modern
“Love this site and the selection and speedy shipping! I didn't expect the "shipping insurance", but am glad I had it for peace of mind and less hassle in the event that anything arrived damaged (it did not).”
Hi Nicole,
Thank you for sharing your feedback. We're glad the shipping insurance gave you that extra peace of mind, even if it turned out you didn't need it this time.
Best regards,
2Modern
“Was shocked to find exactly what I was looking for at an acceptable price. I was kept current with delivery estimation and my purchase was fantastic. I would definitely buy from 2modern again”
Hi Thomas,
Thank you for your feedback. We're glad the price felt right and that the delivery updates kept you informed along the way. We look forward to your next order!
Best regards,
2Modern
“I haven’t received my order yet, and the shipping has been hard to confirm. Two modern customer service has been very friendly. Hoping to get my peace next week?”
Hi Tiffany,
Thank you for the kind words about our team, and we're sorry for the trouble confirming shipping on this order. We want to get this resolved for you directly. Our Customer Support team will be reach out to you to assist.
Best regards,
2Modern
“Enthicraft TV Cupboard a beautiful, but the smell i unbearable. Almost 2 weeks and it still has dissipated. I would return if it wouldn’t be such a hassle.”
Hi Michael,
We apologize for your experience with your order and thank you for taking the time to share your feedback. A team member from Customer Support will reach out to you to see how we can help.
Best Regards,
2Modern
Hi Blasucci,
We apologize for the order delay and delivery damage. Your experience is important to us, and we're thankful you took the time to share your feedback. Our Customer Support team is working to resolve this issue for you and will be sure to follow up with you. If you have any questions, please contact us by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern
Hi Christiana,
Thank you for your feedback! We're glad the address issue got sorted quickly, and that the collection gave you plenty to love.
Best regards,
2Modern
Hi Lisa,
Thank you for your feedback! A piece that works as a bench or a side table is a nice kind of flexible, and we're glad the value matched the craftsmanship.
Best regards,
2Modern
