“the glasses above are what I ordered , so I thought, I know it said random. However the email showed the exact colors on ordering website.
When I received the glasses I was quite disappointed as they are all dark colors and not what I paid almost two hindred dollars for. In addition , one of the glasses had a small. chip in it near the rim.
I did call customer service to voice a compalint and kshe kept repeating that orders are random colors and I could send back but it would still be a random color order??
I will report to American Express as this is not satifactory business to customers.
I was so careful unpacking the glasses and not in the best to be able to repack and send back.
I expect a full refund. Thank You Mary Lou Schillinger”
“Be careful they charge you 15% restocking charges if you want to return what you had purchased and there is no exchange policy. Their customer service sucks too. I literally emailed and emailed and had to call to get info and then still didn’t get what I asked to be emailed for days.”
“I had a terrific shopping experience with 2Modern. It was very easy to order from the website. I received my order quickly in perfect condition. I am really loving my Tivoli music system.”
“I love my purchase from 2Modern. It is a highlight in my home. Excellent quality and craftsmanship. Elegant and creative. Can’t wait to shop w you again!”
“One of the items that was shipped to me was chipped. I immediately emailed and got a response that they would review. No one has ever gotten back to me and I have now had to resort to my credit card company to dispute that portion of the charge. Very unprofessional!”
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