Hi Sophia,
We apologize for your experience with your order and thank you for taking the time to share your feedback. A team member from Customer Support will reach out to you to help resolve this issue.
Best Regards,
2Modern
“These glasses are not only functional but colorful and perfect for having friends figurre out which glass is theirs! Just know your color and you've got it made!”
Hi Beth,
We love this vibrant approach to hosting! We are happy to know these colorful Bilia Tumbler Glasses are making your social gatherings both stylish and seamless.
Best regards,
2Modern
“I am a long customer of 2Modern. Shopping at 2Modern website is effortless with so many varieties of designers products to choose from. In addition, my orders so far have been well packaged and delivered with no problems. I would highly recommend shopping at 2Modern.”
Hi Mui Kiew,
We are truly honored by your continued loyalty. Providing a seamless, well-curated shopping experience is our passion, and we're thankful you shared your feedback with us.
Best regards,
2Modern
“Have no idea where my order is. Attempts to follow up with customer service and the shipper has been met with silence. Tracking info shows it being in Texas for 11 days! Very disappointing!”
Hi Jane,
We apologize for the delay with your order. Your experience is important to us, and we're thankful you took the time to share your feedback. We checked on your order and confirmed it has been delivered. If there is anything we can help with, please reach out to our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern
“There was a huge gap between the 5X8 and 6X9. While the larger size would have been perfect, I couldn't justify the $400 difference so settled on the smaller size. Regardless, I love the design and colors in the rug and know it wil bring us lots of pleasure.”
Hi Peggi,
Thank you for your honest feedback regarding the sizing and pricing tiers. We understand the importance of finding the ideal scale for your home and appreciate you sharing your perspective. We are delighted, however, that the rug's design and colors resonate with you, and we hope it continues to bring elegance and pleasure to your space for years to come.
Best regards,
2Modern
“I have been so impressed with this company. Their shipping was lightning fast. I have placed two orders with them within the last six months, and they have been fabulous. My pendants are fabulous! I am so proud of them! Super classy!”
Hi Karen,
Thank you for your continued support and for choosing us for your lighting needs. We are thrilled that your
Moon Scraplight Pendant Lights arrived swiftly and have proven to be the perfect statement for your space.
Best regards,
2Modern
“Easy ordering, good communication as I waited for my order to be shipped. The delivery company communication was not good. The cross-country portion (Maersk) gave updates at the first 2 stops (FL and GA), then nothing until it arrived in AZ. Local delivery did not contact me, update showed out for delivery. Then later showed they scheduled a time with me to deliver the next day. Then customer service said they were supposed to schedule a time and noted in the system that they had (nope). Then it showed up an hour later. Worked out fine in the end, but not very professional.”
Hi Kelly,
We apologize for your delivery experience, and thank you for sharing your feedback with us. We read each review to reflect on what we can do better and how we can improve the customer journey.
Best regards,
2Modern
Hi Rebecca,
A seamless shopping experience is our standard. We are delighted you found precisely what you were looking for and are completely satisfied with your new modern treasure.
Best regards,
2Modern
“Lead time was very long, and while the vacuum jug is certainly stylish, we were surprised to find that the outer surface is made of plastic and not aluminum or steel as was specifically indicated in the product description (‘why we love it: Stainless steel design…”). So, in terms of value for money and lead time … kinda disappointing”
Hi Alissa,
We apologize for your experience with your order and thank you for taking the time to share your feedback. A team member from Customer Support will reach out to you to see how we can help.
Best regards,
2Modern
Hi JR Dzine,
Consistency in providing exceptional modern product and unparalleled service is what defines us. Thank you for recognizing our dedication to excellence.
Best regards,
2Modern
Hi Kelly,
A curated entryway sets the tone for your entire home. We are thrilled this lighting selection brought the perfect ambiance to your space.
Best regards,
2Modern
Hi Jennifer,
It is our pleasure to offer you a quick, easy shopping experience paired with competitive value and efficient delivery.
Best regards,
2Modern
Hi Peter,
Our commitment to our clients extends beyond the initial purchase. We are delighted to hear our customer service team provided helpful support both before and after your order was placed.
Best regards,
2Modern
“My experience with 2Modern has been positive in every way. The rep answered my questions about the chairs I was interested in, in a timely fashion. The payment process was simple and they arrived ahead of schedule. The packaging was very substantial.”
Hi Artie,
A flawless experience is our standard. We are thrilled our team provided timely, knowledgeable assistance and that your new chairs arrived safely.
Best regards,
2Modern
Hi Janet,
Thank you for your continued loyalty to 2Modern. We are constantly curating our collection to ensure it reflects the best in modern, innovative design. We look forward to sharing our expanding selection with you.
Best regards,
2Modern
Hi Kathryn,
Providing a seamless experience from selection to delivery is our priority. We are pleased to know your transaction was quick and easy.
Best regards,
2Modern
Hi Monica,
We strive to make the process of acquiring your design treasures as effortless as possible. Thank you for your feedback on the ease of ordering.
Best regards,
2Modern
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