“when checking out with Shop Pay it didn't work and I called and someone was supposed to call me back but never did. I finally used another method to complete my order.”
Hi Helena,
We apologize for your experience with your order and thank you for taking the time to share your feedback. A team member from Customer Support will reach out to you to see how we can help.
Best Regards,
2Modern
“Hello,
The product was purchased a gift. The day of celebration has not occured yet. I'm going to attempt to send pictures once the birthday is celebrated. The experience of purchasing the item and waiting on it to be delevered was as advertised and I was pleased with the process. All in all, I enjoyed the my business interaction and product w/ 2modern.”
“I love a very monochromatic theme and the clock I ordered fits right and it’s minimal but with unique shape that makes it interesting. It came right on time and it’s perfect.”
“It was a fine experience except that I didn't see an option to write a gift message. My order is being delivered directly to a friend as a housewarming gift. An option to indicate the shipment is a gift with a place to add a gift message is needed.”
Hi Scott,
Thank you for your feedback. We read each review to reflect on what we can do better and how we can improve the customer experience. Your comments will be taken into consideration for future improvements.
Best regards,
2Modern
“Great products, shipped fast. I am about to return 3 out 5 shelves because I measured wrong so we shall see how returns go. I have dealt with this company several times in the past and it’s always smooth and easy.”
“I gave been patiently waiting for my table for over a month now ' STILL not delivered. I am very sorry I ever placed an order with this company!
Customer from Colorado”
“How can you give a rating before you receive the product. This shows poor understanding of what is important to customers. Ordering process is only a fraction of the shopping experience
The comment below about buying again is because it was a required response”
Hi Philip,
We appreciate your feedback and sincerely apologize for your experience. We review every submission to understand how we can improve our customer experience. Your comments will be taken into consideration for future improvements.
Best regards,
2Modern
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