“Had some issues with the delivery company that was involved--they tried to show up unannounced when I was not home, and refused to leave the box without signature. Then came back a second time well after their scheduled 3 hour delivery window and plopped a damaged/open box in front of me (item inside was fine). 2Modern customer service was accessible and excellent, and Amelia sorted everything out for me. Great experience with this company thus far.”
Hi Emily,
We sincerely apologize for the frustration caused by your delivery experience. We are pleased, however, that Amelia was able to rectify the situation for you. Thank you for your patience and for recognizing the dedication of our Customer Support team.
Best regards,
2Modern
Hi Raymond,
Thank you for your feedback. Maintaining good communication and offering a curated selection of exceptional modern design is our priority. We are delighted that these efforts contributed to your positive experience with us.
Best regards,
2Modern
Hi Judy,
It is a pleasure to know that you are satisfied with both your new piece and the service you received. We are honored to be your choice for these essential additions to your home.
Thank you,
Colleen
Hi Corporate Business Interiors,
We are honored to be your preferred destination for home essentials and gifts. Thank you for your continued loyalty.
Best regards,
2Modern
Hi Laura,
Thank you for your continued trust in our lighting collection. We are pleased that each piece has arrived in perfect condition and that your experience remains seamless.
Best regards,
2Modern
Hi Becky,
We are delighted to hear that our Customer Support team provided a superior experience. Exceptional support is as integral to our brand, and we are thrilled to have assisted you effectively.
Best regards,
2Modern
“These glasses are not only functional but colorful and perfect for having friends figurre out which glass is theirs! Just know your color and you've got it made!”
Hi Beth,
We love this vibrant approach to hosting! We are happy to know these colorful Bilia Tumbler Glasses are making your social gatherings both stylish and seamless.
Best regards,
2Modern
“I am a long customer of 2Modern. Shopping at 2Modern website is effortless with so many varieties of designers products to choose from. In addition, my orders so far have been well packaged and delivered with no problems. I would highly recommend shopping at 2Modern.”
Hi Mui Kiew,
We are truly honored by your continued loyalty. Providing a seamless, well-curated shopping experience is our passion, and we're thankful you shared your feedback with us.
Best regards,
2Modern
“There was a huge gap between the 5X8 and 6X9. While the larger size would have been perfect, I couldn't justify the $400 difference so settled on the smaller size. Regardless, I love the design and colors in the rug and know it wil bring us lots of pleasure.”
Hi Peggi,
Thank you for your honest feedback regarding the sizing and pricing tiers. We understand the importance of finding the ideal scale for your home and appreciate you sharing your perspective. We are delighted, however, that the rug's design and colors resonate with you, and we hope it continues to bring elegance and pleasure to your space for years to come.
Best regards,
2Modern
“I have been so impressed with this company. Their shipping was lightning fast. I have placed two orders with them within the last six months, and they have been fabulous. My pendants are fabulous! I am so proud of them! Super classy!”
Hi Karen,
Thank you for your continued support and for choosing us for your lighting needs. We are thrilled that your
Moon Scraplight Pendant Lights arrived swiftly and have proven to be the perfect statement for your space.
Best regards,
2Modern
“Easy ordering, good communication as I waited for my order to be shipped. The delivery company communication was not good. The cross-country portion (Maersk) gave updates at the first 2 stops (FL and GA), then nothing until it arrived in AZ. Local delivery did not contact me, update showed out for delivery. Then later showed they scheduled a time with me to deliver the next day. Then customer service said they were supposed to schedule a time and noted in the system that they had (nope). Then it showed up an hour later. Worked out fine in the end, but not very professional.”
Hi Kelly,
We apologize for your delivery experience, and thank you for sharing your feedback with us. We read each review to reflect on what we can do better and how we can improve the customer journey.
Best regards,
2Modern
Hi Rebecca,
A seamless shopping experience is our standard. We are delighted you found precisely what you were looking for and are completely satisfied with your new modern treasure.
Best regards,
2Modern
Hi JR Dzine,
Consistency in providing exceptional modern product and unparalleled service is what defines us. Thank you for recognizing our dedication to excellence.
Best regards,
2Modern
Hi Kelly,
A curated entryway sets the tone for your entire home. We are thrilled this lighting selection brought the perfect ambiance to your space.
Best regards,
2Modern
Hi Jennifer,
It is our pleasure to offer you a quick, easy shopping experience paired with competitive value and efficient delivery.
Best regards,
2Modern
“My experience with 2Modern has been positive in every way. The rep answered my questions about the chairs I was interested in, in a timely fashion. The payment process was simple and they arrived ahead of schedule. The packaging was very substantial.”
Hi Artie,
A flawless experience is our standard. We are thrilled our team provided timely, knowledgeable assistance and that your new chairs arrived safely.
Best regards,
2Modern
Hi Janet,
Thank you for your continued loyalty to 2Modern. We are constantly curating our collection to ensure it reflects the best in modern, innovative design. We look forward to sharing our expanding selection with you.
Best regards,
2Modern
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