“Matt L was truly AMAZING! I asked him what I was wanting for my baby’s nursery, after looking at every site I came across was sold out. Matt was continuously in contact giving me updates and then bam! Called me with great news that the dresser I was eyeing and looking for was in stock and would get it delivered to me in a timely manner. I am so grateful and so appreciative of Matt L. He literally made me very happy! THANK YOU MATT L!”
“Customer service was attentive and helpful when I had questions and needed assistance with my order. The products I purchased were fairly priced and of great quality. I would definitely recommend them if you find a product you need from their website.”
“Love the glasses! Though was sent a black glass with 5 pretty colors. Brook was great; she agreed to switch out the black one for a color of my choice! Will buy 6 more when I clear out a space for them!”
“Absolutely love our modern forms aviator 54 inch fans. The 5 blade fans not only looks extremely stylish, but moves a lot of air with the 6 speed settings.”
“To whom this may concern,
Ms. Angelica Montesano sees 2modern customers as invited guests to a party, as she is the most gracious host.
Today, my husband and I contacted 2Modern's sales service to inquire about a ceiling light fixture. From the moment Angelica introduced herself, she conveyed pride in her work and ensured that every aspect of the guest experience was positive. Angelica was friendly and knowledgeably answered our questions. After completing the order, she sent a personal email that included her 2Modern contact information. Many sales associates do not go the extra mile, nor do they typically provide information to reach out with questions. Angelica intuitively understands that exceptional customer service involves reliability and building relationships. 2Modern is fortunate to have Angelica Montesano as a sales associate and dedicated ambassador. At the risk of being too spiritual, her name reflects her values- she is fully present in each interaction and holds a reverence for the customer connection.
There is a lot of competition online. We have actually been in touch with Lumens and Perigold, to name only two. 2Modern stands out from the competition with its exceptional customer service. Being so customer-focused allows 2Modern to be more pioneering.
We are excited to receive the Sonneman linear light fixture. Thank you, Angelica, for illuminating the best in customer relations.”
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