“I did the click and collect. I got an email and a text message saying that my order was ready to pick up. When I went there the order was there ready to go. Very convenient and quick.”
“Hello! I received all my products on time and everything has been amazing so far 😊. The only concern I had was with the Maurten gels I ordered, as they were already close to expiry upon arrival (17 May 2026 and 7 July 2026) :(((
May I please ask why these were sent with such short expiry dates?”
“We ordered a norco rampage 1 for my son and no complaints there.. drove from Timaru to pick it up on Wednesday after receiving a notification that his bike was ready. I took time off work to make it happen to find out what we ordered wasn't the size we ordered.. people make mistakes, we accept that. I now have to make an extra trip to collect what we ordered. I just hope we can be reimbursed for my travel time and cost to make it fair”
“I bought a Merida Espresso e-bike. I had very little knowledge of e-bikes before visiting 99 Bikes Moorhouse Ave. The staff were attentive, informative and friendly. The bike was competitively discounted. I am very happy with my purchase...it has enabled me to cycle more places than I would ordinarily be able to go on a manual bike.”
“Very helpful, welcoming, knowledgeable staff, nothing is too much trouble and check to make sure everything is good with you and your purchase, servicing is great!”
“Purchased the Garmin Edge 530 bike computer bundle for an excellent price.
Received the items very promptly.
Excellent service and communication from the 99 Bikes NZ team.”
“Fantastic company to deal with. Very detailed advertising on their products which has helped me immensely to pick the right carrier for my e-bike. Thanks so much!”
“Overall experience with having my bike supposedly serviced at 99 bikes, very poor.
Lack of ownership from the staff for stuffing up and not servicing my bike. No apology for their mistakes. I've ended up with a damaged bike, cost to myself and now will have to take it to another bike shop to have the issues fixed.
My advice, go elsewhere to have your bike serviced.”
