“Great Bike and Helmet, Great customer service from Rahul with helping our son understand how the Bike gears work..
This is our 2nd bike from the same shop.”
“Got sent the wrong item, which happens, and I returned it immediately with the provided shipping label. However, it's a week later now and I still haven't received the ordered item or even a notification/tracking number that it has been sent.
Hopefully a one-off, as previously 99Bikes has been very good.”
“Was pleased to get my Garmin Edge 1050 cycle computer and Varia radar for a good price. Unfortunately after the courier delivered I found 99 Bikes had sent me a gear shifter in lieu of my 1050. A bit of a disappointment there that necessitated a trip to 99 Bikes in Barrys Point Rd to sort out the error.”
“Was looking for a 24"MTB for our 8yo to grow into and found a good selection at Hornby shop. Received good expertise on pros and cons of the options available and lucked out that the preferred color (big deal!) matched with good specs and price. Eventually purchased online while sale was still on. Quick response by text from 99 Bikes to say the bike was available to pick up. Also like the first free tune up after bedding things in. Very happy with the purchase so far (two rides in).”
“All went well delivered quickly easy to assemble.
1 broken plastic mudguard mount. So far no problem.
Will upgrade to 5 star when broken part is delivered”
“Bike peddle broke after a week or so, not interested in fixing. Said to send to a repair shop but we are not in Auckland. Gave up and sorted myself. Ok gear, no real service.”
