99 Bikes Reviews

Name: 99 Bikes
Address: 150 Commercial Road, Southampton, Hampshire
Rating: 4.77

4.8 Rating 339 Reviews

95 %

of reviewers recommend 99 Bikes

About 99 Bikes:

Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.

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Phone:

02380864832

Email:

help@99bikes.co.uk

Kieran Molson

99 Bikes 5 star review on 6th March 2025

Ronald Allan Santos Verona

99 Bikes 5 star review on 31st December 2024

Paul Harrison

99 Bikes 5 star review on 19th December 2024

Jason Clarke

99 Bikes 5 star review on 20th October 2024

Ronald Allan Santos Verona

99 Bikes 5 star review on 24th September 2024

Ronald Allan Santos Verona

Lee Samways

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great helpful friendly people with excellent product selection, what more does one want ! .”

Helpful Report

Posted 1 year ago

“Not just excellent offers for new bikes, but also very good after sales customer support, quickly to responding to questions. Overall, I am very please I choose 99 bikes and will continue to be a customer.”

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Posted 1 year ago

“Excellent customer service with prompt replies and order fulfilled”

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Posted 1 year ago

“Great price, super friendly customer service and rapid delivery.”

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Posted 1 year ago

“Great service, quick response to emails, dispatched the bike quicker than originally told, love the bike!”

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Posted 1 year ago

“Just wanted to say what great customer service I received when purchasing my bike. Phil kept me informed when there was an issue found and quickly replaced the bike within two days. I cannot recomend highly enough.”

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Posted 1 year ago

“Great choice of bikes in the store. Very nice staff, good knowledge about the bikes and extras for the bike.”

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Posted 1 year ago

“Very happy with my recent bike purchase from 99 bikes. I contacted them a few times with questions and coms were excellent. The bike came well packaged and delivery was as agreed. Once the minimal assembly was complete, I found the bike was set up properly and ready to go. The price of the bike also slightly undercut the competition.”

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Posted 1 year ago

“Came In to purchase new bar tape, new helmet and road shoes. Excellent, knowledgeable friendly service. Bike is booked in for a service too!”

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Posted 1 year ago

“Bike arrived in first class condition. and when i was advised it would.”

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Posted 1 year ago

“Very pleased with the service no issue with ordering or having product delivered will definitely buy from this site again”

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Posted 1 year ago

“After finding my choice of e-mtb was at a great price on the 99bikes website, I gave them a call at the Swindon store. I decicided to pay them a visit to discuss the correct frame size for me. Travelling from South Wales it turned out to be the best trip to a cycle store. Mark was very welcoming and I recieved undivided attention. He let me try the Orbea Urrun for size. The Medium frame was a great fit. I placed my order and added some reccommended spd pedals. The service was exceptional and the delivery time was very quick, arriving a week earlier than promised. I would highly reccommend visiting 99bikes in Swindon..... however I've since found out the store is closing! Sad to see another bike shop go.”

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Posted 1 year ago

“I have always found the staff at the Southampton shop to be very knowledgeable and helpful. I recently purchased a new saddle which they ordered in for me and I'm very happy with. I was pretty confident I knew the size I needed but they were happy to get their sit sizing tool out to double check. They are always willing to provide cardboard bike boxes should I need one for travelling.”

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Posted 1 year ago

“Such a lovely company to deal with. They rushed my order through in time for my Son’s Birthday having sent a begging email! They showed such kindness & professionalism. I have a very happy Son and his bike is fantastic. I would highly recommend this company. Thank you again. Anne Manley”

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Posted 1 year ago

“Good service from the Swindon store with my orbea e-bikes FS and vibe. Shame the store has been closed as nowhere else nearby to take them now.”

99 Bikes 5 star review on 27th March 2024

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Posted 1 year ago

“Extremely quick to deal with my enquiries and got my bike for a very good price”

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Posted 1 year ago

“Ordered several bikes online. Easy process and the items arrived within the expectation set at checkout. I had to get in touch with the team about a price match and Phil was helpful and responsive. All in all a great service and we are all really pleased with our new bikes. Many thanks 99bikes team.”

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Posted 1 year ago

“My order arrived super quick. would order again.”

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Posted 1 year ago

“I bought a bike from 99 bike’s Chichester, found the staff very helpful in helping me choose a bike. And the after sales was great.”

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Posted 1 year ago

“Brilliant service with helpful and friendly staff. Found a problem with one bike during PDI. It delayed the collection time but the staff kept me up to date with what was going on. Very happy with the service.”

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Posted 1 year ago

99 Bikes is rated 4.8 based on 339 reviews