“I've added the wrong address to my order and the product was returned. The team at 99 bikes was very helpful in sorting out the issue. Thx a lot, great customer service.”
“I was purchasing a planned bike product (chain degreaser) using the balance of a 99-Bikes gift-card, plus the $$ balance by credit card. The staff made this "ever so easy" to do. So a great transaction (again), of course!”
“Easy to find a bike and order online, and pick up was easy. We bought a bike from here last year so we easy decision to come back for the next one... Now just need to hide the bike until Christmas!”
“Indooroopilly store staff are amazing. They know their stuff, happy to help you no matter what you are buying. No hard sell, they actually listen to you and help you buy what you need & what is best for your skills & abilities. Bought my bike and accessories all from this store. The boys were always helpful and happy to assist me. Would recommend Indooroopilly store anytime. They are the best!”
“Great bike purchased for my sons birthday. When we got to the big day we realised that the bike was too small. Guys at 99 bikes gladly took it back and swapped over for a bigger one. Great service”
“My son and I attended your Maribyrnong store in Victoria with Beau and Tom providing the level of service and advice that keeps us coming back to 99 Bikes. Despite the store being busy with customers collecting new bikes and seeking advice Tom gladly fitted parts to my son's BMC without fuss or concern. It was like we were his only customer.”
