“I found exactly what I have been looking for. I love the quality and the front basket for my trike and am planning to purchase some more in the near future. Purchasing was easy as was the communication and fast posting was awesome and some other stores online should take a look at how customer service is done to perfection. Thankyou 99 bikes A very happy customer”
“Buying my daughter's new bike for Christmas was made seamless and enjoyable because of Caleb at Burleigh. He was so friendly, helpful and went out of his way to swap the bike I had bought for a smaller one to suit my daughter's needs. Very grateful and so happy with the quality of our daughter's bike. Will definitely be back in time to buy our next bike. Thanks again Caleb :)”
“Great, friendly and efficient service, pre-ordered a package and was pleased they had it to hand when i arrived. Also had a good stock of other products i was able to get when i came to the shop.”
“Carl was so helpful over the phone to help with what l wanted and needed. Picking up the purchase was so easy. Thanks 99 bikes. I am just in love with the bike trails.”
“Very easy to deal with. Ordered online and picked up in store a couple of hours later. Was kept informed on the orders progress. Very happy with the product and the service.”
“Returned to 99 Bikes at Hoppers Crossing for first service (free of charge) on new bike purchased in May. Received the same friendly service from Christiano and Toey in the service department. Returned an online purchase garment that was too small (hassle free). Got an sms to say bike was ready to collect (in just 2 hours) and a detailed notes of service points and maintenance / care tips. Very impressive team of cycling enthusiasts and always look forward to going back there.”
