“Thanks for looking after my bikes. Fitted a new derailleur and set up my new wheels, but didn’t charge for things I didn’t need, but thought I might. The team is professional and honest.”
“Purchased a product which was wrong size, took it back and replaced it with correct product. Staff were helpful, receipt in system, transaction very smooth”
“Service and follow up from Customer Service team was exceptional. Experienced issues due to Courier Company but 99 Bikes kept me informed of process the whole time. Problem was rectified by the team and assistance from Hayden at the Belmont Store. Would use 99 bikes again in the future, but not online ordering due to the problems I encountered. Thank you to the team at 99 bikes and see you in store.”
“Price matching with an additional discount. Prompt and efficient communication regarding the transaction then quick free delivery to the Gold Coast from Brisbane store. All completed in less than 3 days just before Christmas. Very happy.”
“Great service, all staff very knowledgeable about kids bikes. This was our second purchase from here (first was an adults foldable bike). We really like our kids bike and it was well priced. Looked in store, decided at home, purchased online for pick up and ready for us fully assembled in a day!”
