“The handlebar bag, once attached, is very stable and holds a good amount of gear. It is well made and waterproof. It also stands out a bit from the bars, which gives room for cables. It is, however, complicated to attach, which is why I give it 4 stars instead of 5.”
“I ordered online and selected click and collect, the order was ready to pick up in the time frame specified. The guys in the Browns Plains store are always good. As for the multiple products I purchased I haven't had any problems with anything so far.”
“The bike has performed well aside from the initial setup. All settings initially were at minimums. Supplied hand grips were very uncomfortable. The seat came loose while I was riding. A far cry from the perfect first ride alluded to in the advertising. After extensive adjustment by me of all but the gears, the bike is now very comfortable”
“Ordered my tyres online. Size I was after all grouped so all I had to do was choose the tyre in the price range required. Delivery was quite speedy and tracking was great.”
“My order was shipped in a timely manner and I was updated all the way through. 1 item was missed from it, but I sent an email and the missed item was sent out. It was a little lacking in information on this delivery and my name wasn't on the package. Other than that, will be ordering from 99 bikes again for sure.”
“Chain I ordered was great? but the chain break tool I ordered was not what was described on website, wasn’t able to use it to fix new chain to bike!! Was very disappointed ?”
“Used online click and collect 3 times. First time all went as website described. Ready in few hours and contacted when ready. Last 2 times given 99bikes longer time than 2 hours, was not contacted when ready but after a quick phone call directly all arranged to pick up straight away. I only live 10mins away from local store. Told under pressure because extremely busy, which I guess is understandable yet doesn't uphold statement of ready in 2 hours and contracted when ready. Otherwise, staff are pleasant, in stock range is good and prices and sales are extremely competitive. Would give 5 stars if the click and collect process was managed as they state on their website.”
