“My order was shipped in a timely manner and I was updated all the way through. 1 item was missed from it, but I sent an email and the missed item was sent out. It was a little lacking in information on this delivery and my name wasn't on the package. Other than that, will be ordering from 99 bikes again for sure.”
“Ordered my tyres online. Size I was after all grouped so all I had to do was choose the tyre in the price range required. Delivery was quite speedy and tracking was great.”
“A good place to buy bike spare parts. Good range of in-stock items. Competitive pricing. Friendly and enthusiastic staff. Click and collect ready quickly.”
“Tyre stock was incredibly limited (due to industry wide shortages) but I managed to find a dhr2 across town and lock it down for click and collect. It was ready to go by the time I arrived. Unfortunately prices have gone up by over 10% in the last couple of months but I guess that reflects the difficulties posed by the pandemic.”
“One star off for forgetting to send the 'order ready to collect' text. Made me worry the item wasn't actually in stock. (it was and it was ready, and they apologised)”
“Purchased first bike for grandson and, subsequently, a helmet. Both are quality products at a competitive price. Only criticism is they need to get the back room admin a bit more on-song. Both items purchased online with a message that I would be advised when available for collection. On both occassions I rang them several days after anticipated arrivel date to be advised items were ready for collection.”
“A great 2 bike carrier! Assembly instructions were a bit obscure and could challenge some owners. Securing the bikes for the first time is fiddly but once a system is established it becomes easier & faster to do. Only concern is the durability of the plastic number plate frame as it must be removed when storing the folded carrier. The best bit is it’s light weight & compact design.”
“Collect from store went very well. I Delayed a day, and that was no problem. And when I did pick up it was raining buckets, so the offer to ‘Carry to car’ was much appreciated.”
