“Good bike, easy purchase & pick up, Recently bought a BMX, was really easy on the website, it was ready pretty quickly and store pick up with simple.”
“I ordered my bike online, and it was only a few days later that I was informed via an SMS that my bike was ready to be picked up. When I got to the store at the designated time, I had to wait about 10 minutes* before my bike came out assembled and ready to ride. The salesman explained the operation of the bike then helped me put it in the car. I will most likely buy another bike from them (probably an eBike) as the service was good and the bikes are probably the best value of any other store. * The reason the 4 star rather than 5. this is a minor criticism, as it allowed me time to look around the store.”
“My order was shipped in a timely manner and I was updated all the way through. 1 item was missed from it, but I sent an email and the missed item was sent out. It was a little lacking in information on this delivery and my name wasn't on the package. Other than that, will be ordering from 99 bikes again for sure.”
“Ordered my tyres online. Size I was after all grouped so all I had to do was choose the tyre in the price range required. Delivery was quite speedy and tracking was great.”
“A good place to buy bike spare parts. Good range of in-stock items. Competitive pricing. Friendly and enthusiastic staff. Click and collect ready quickly.”
“Tyre stock was incredibly limited (due to industry wide shortages) but I managed to find a dhr2 across town and lock it down for click and collect. It was ready to go by the time I arrived. Unfortunately prices have gone up by over 10% in the last couple of months but I guess that reflects the difficulties posed by the pandemic.”
“One star off for forgetting to send the 'order ready to collect' text. Made me worry the item wasn't actually in stock. (it was and it was ready, and they apologised)”
