“We purchased this bike for our 2 year old for Christmas and it’s such a great bike. The quality and build is exceptional. It feels very sturdy, the size is perfect for growing toddler as you can adjust the seat height with your child. I purchased it with click and collect and it was relatively quick considering it was near Christmas. The staff at 99 bikes were very helpful at answering all my questions before and after my purchase plus they built the bike for us.”
“Helpful and friendly staff assisting in sourcing bikes not in stock in store. Unfortunately other store needed several reminders to action transfer request. Understand that all stores have been more busy than usual. Prices are good and you get sense of value for money. Will keep using store.”
“99 bikes store got plenty of different Shimano Shoes that I able to try it on. Able to check the stocks available online before go in-store which very helpful. The shoes good quality and going strong after using last few weeks. Wish they got few different size to try to see if it will fit better but overall it been good. Customer service is very good with price match competitors is just so easy. Will buy again at 99 bikes.”
“The handlebar bag, once attached, is very stable and holds a good amount of gear. It is well made and waterproof. It also stands out a bit from the bars, which gives room for cables. It is, however, complicated to attach, which is why I give it 4 stars instead of 5.”
“Good bike, easy purchase & pick up, Recently bought a BMX, was really easy on the website, it was ready pretty quickly and store pick up with simple.”
“I ordered my bike online, and it was only a few days later that I was informed via an SMS that my bike was ready to be picked up. When I got to the store at the designated time, I had to wait about 10 minutes* before my bike came out assembled and ready to ride. The salesman explained the operation of the bike then helped me put it in the car. I will most likely buy another bike from them (probably an eBike) as the service was good and the bikes are probably the best value of any other store. * The reason the 4 star rather than 5. this is a minor criticism, as it allowed me time to look around the store.”
