“Checked the website for bike light options, dropped into the store while I was out shopping, asked the staff a few q's which confirmed a few details and I bought a new light set. Got to ne happy with that!”
“After suggestion from someone who was happy with Aftershokz, I researched them and decided on the Air model. 99 Bikes had a very good deal on them, and the Indooroopilly store had them ready to pick up almost immediately after ordering. In use, the Air is not loud and if there is traffic noise, then they are overpowered. Plugging an ear from outside noise can be a workable compromise and they provide a pair of ear plugs. On the road in the evenings, volume is fine and no surprises from something behind you. They are light and secure compared to all the in-ear headsets I've used over the years. After a couple of hours, the pressure gets a little annoying. I've had no issue with battery life for 2-3 hour walks, and recharge times have been quick. Really pleased with my purchase.”
“Tyre stock was incredibly limited (due to industry wide shortages) but I managed to find a dhr2 across town and lock it down for click and collect. It was ready to go by the time I arrived. Unfortunately prices have gone up by over 10% in the last couple of months but I guess that reflects the difficulties posed by the pandemic.”
“I was a little bit disappointed with price of parts for what is a decent but fairly old winter bike (2013, Specialized Allez Sport) Tyres 64 bucks each and new chain and felt I was being held captive like a car dealer over a service. But to be fair I was called up and we discussed it on the phone so ultimately my call. Turning to the service this was excellent and I was really pleased with Jorge and his work. He was attentive knowledgeable and I would use him again, exhibits a positive work ethic in what is a fairly hot and dark work environment. 99 Bikes should make the space larger and improve ventilation for the workshop staff. The store needs reconfiguration IMHO probably a victim of their own success rather than managements desire to keep costs down”
“99 bikes store got plenty of different Shimano Shoes that I able to try it on. Able to check the stocks available online before go in-store which very helpful. The shoes good quality and going strong after using last few weeks. Wish they got few different size to try to see if it will fit better but overall it been good. Customer service is very good with price match competitors is just so easy. Will buy again at 99 bikes.”
“2nd bike in the space of 12 months purchased, and the range and assistance provided helping my daughter get a bike to suit her growing frame was greatly appreciated. Would have been 5 stars, but when I went to get the bike, it took 45 minutes to get served, and all I was doing was picking up. Although Christmas in COVID times is a strain on all retail staff.”
“We purchased this bike for our 2 year old for Christmas and it’s such a great bike. The quality and build is exceptional. It feels very sturdy, the size is perfect for growing toddler as you can adjust the seat height with your child. I purchased it with click and collect and it was relatively quick considering it was near Christmas. The staff at 99 bikes were very helpful at answering all my questions before and after my purchase plus they built the bike for us.”
