“Bought a bike for my son excellent service took it back for the free service after 3 weeks and Dave the guy who serviced the bike was very helpful and again excellent service explained things to me in a friendly and easy to understand way,thanks very much guys”
“Online ordering of a new bike and helmet was very smooth, They answered my questions and assured me of the return policy which is really important given I could not try anything.”
“99 Bikes website was very easy to use compared to others. I couldn’t get to the shop but the scooter I wanted was in stock online and the steps to buy it were easy. When the scooter arrived after only a couple of days it was exactly what I had ordered. Thank you 99 Bikes.”
“99 Bikes are great to deal with. Nicely laid out website, good range of accessories. I needed tubes and had no problems getting them. The staff were super helpful when I phoned to arrange for a third party to collect my items.”
“I purchased this helmet for my grandson, & he sent me the link for it. Helpful advice from customer service, & suggesting which warehouse was the best for dispatch, & faster arrival to him.Just a few days later he had it! Fabulous fast service & most importantly, my grandson loves it.”
“Ever since investing with these folks I have never felt out of my depth or at odds with there cycling community. Whether answering my questions or even promoting other cycle stores in my city when they didn’t have what I needed 99 Bikes cares about my needs and interests. Their interest isn’t to sell bikes and get people out the door, they just want people to be comfortable riding their bikes.”
“Great Service / Follow Up Took my beaten up 20+ year old bicycle in mainly for a service. Also I'm pretty tall and wanted to get the handlebars elevated, something I had investigated in the past, without luck. I didn't get the standard "Can't be done", instead, we worked through the issues and landed on a setup that will work well for me. What was really pleasing was dealing with people who knew their stuff and took an active interest in solving my problems. Really pleased with the outcome, and the bike now looks like it did the day I bought it! Can't recommend highly enough, thanks to Michael and the team!”
