“The team at Ashgrove 99 always do their best to provide outstanding customer service. Any issues are sorted quickly and without fuss. Would recommend to anyone!”
“I bought a new bike! I love it, and am very impressed with the 99 Bikes team at South Melbourne. Soon after taking delivery of the bike, a warranty issue developed. I just let Ben the team leader know about it and he worked out a resolution for me. 99 Bikes really are The World's Most Approachable Bike Shops!”
“Wonderful customer service, and when a delay occurred (beyond 99 Bikes control), staff went to great lengths to help out. On top of that, when I was told I would get a call back in 10 mins, I was called back as promised.”
“I was able to order at lunchtime and pick it up at the College Park store by the afternoon that day. The staff even sent me an SMS for pick-up instructions. Awesome! Job Done!”
