“I have been 99 bike customer for more than 3 years now. I have to say that their customer service is top notch for two main reasons. 1 Fast shipping with easy tracking. 2 If you have a problem they are very fast to respond and know their products so as giving you good advice on what you are after. 3 Their return and refund policy is great no interrogation to customers on why they want to return product fast replacement or refund. I have to say this is what a customer needs a hassle free transaction. I have to say customer service department is what let down most business. Keep up 99 bikes”
“The guys in the workshop went out of theyre way to get my young fellas dirt Jumper ready for riding as close to on the spot as you could ask for . Been shopping here a fair bit and always willing to help”
“99Blackburn. Workshop staff are amazing. Super helpful, very knowledgeable with very good service pricing. Not just for average riders of street bike - Really good with duel suspension MTBs, Enduro & Downhill bikes.”
“Great service at the Everton Park store. Walked in and someone helped me find what I needed. Answered all my questions and gave me a few handy tips for my trainer setup”
“Ordered a wheel that was clearly described as being an 'AlexRims' wheel. Received a wheel made by 'Jalco'. Not only that, the wheel still had the tag from a different online shop attached, showing a price about half what I had paid. I recommend avoiding these guys unless you are desperate or cannot get what you need elsewhere.”
“The product I bought online a Yakima Fold Click 3 is something that really should be purchased in store, so they can show you how to fit it. It has been quite difficult for us to figure out the correct way to fit it. I live about 4hrs from my nearest 99bikes store so this was diffcult for me but is in no way a reflection of the service i received from 99 Bikes. They were excellent.”
