Blacks Reviews

Name: Blacks
Address: -, - -, West Yorkshire
Rating: 1.78

1.8 Rating 267 Reviews

19 %

of reviewers recommend Blacks

Company Reviews

Questions

Metrics

1.8

Based on 267 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customercare@blacks.co.uk

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Blacks 2 star review on 28th October 2021

Kim Owen-Turner

Blacks 1 star review on 4th October 2020

Anonymous

Blacks 1 star review on 4th September 2020

Brendan

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Collected website order - quick, easy and no problem to return via the store at no charge”

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Posted 6 years ago

“Great online service. Great delivery with time slots you can choose for your convenience.Kept up to date with texts each day ,Package delivered in 2days excellent.would use again.”

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Posted 6 years ago

“Very fast delivery. Good quality items. Easy online buying experience and click and collect.”

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Posted 6 years ago

“The value of the tent i purchased was extremely reasonable for the quality of tent. Arrived well packaged and securely.”

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Posted 6 years ago

“Fast delivery and product excellent value.very good quality.”

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Posted 6 years ago

“Great delivery service”

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Posted 6 years ago

“The service was excellent and I got a really good deal on a Berghaus jacket.”

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Posted 6 years ago

“I was able to review the walking boots I wanted online on their website first and noted good sale discount. Went into shop in Aberdeen to try on boots. They had my size. Although shop was heaving with so many people - a young girl assistant saw me and helped my with the shoes straight away and I got through the cashier immediately. Such swift and efficient and friendly service was outstanding. And the boots are great! Thank you, Karen”

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Posted 6 years ago

“They had a very good promotion on the goods I bought and the staff were very helpful and professional”

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Posted 6 years ago

“I have been using blacks since i was in the scouts over 40 yesrs and they still offer good service from well trained staff who know what they are talking about .The shoe and boot fitting service is very good .”

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Posted 6 years ago

“Great special offer discount & super fast delivery.”

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Posted 6 years ago

“Great quality hike tent for our holiday”

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Posted 6 years ago

“Great products, fair price and good delivery.”

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Posted 6 years ago

“great quality products, very good price in the sale. good range of products and updating other products.”

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Posted 6 years ago

“A big Thankyou to melissa in blacks metro centre gateshead, for helping me to choose a pair of walking shoes, nothing was a bother for her...well done”

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Posted 6 years ago

“I recently bought my new Jack Wolfskin jacket from this site and I am very pleased. The price was far better than anywhere else and the jacket is the superb quality you would expect from Wolfskin. I have purchased other items in the past from this company and the prices are always the best I can find. Delivery and packaging is also very good.”