DHL Reviews

"I ordered an SSD disk from Amazon which happened to be delivered by DHL Cyprus. Upon receiving the envelope i innocently signed for its delivery. When I opened the envelope i immediately realised it was tampered with; indeed, the item I ordered was not inside the envelope. As you can see in the attached image, it is clear, DHL staff stole the disk, a small and very light item.\r\nWhen I didn\u2019t find the missing item I contacted the delivery man, he said he didn\u2019t know anything about my missing item and informed me that he was going to get his boss to contact me. I never heard from his boss or anyone from DHL.\r\nI attempted to get the matter investigated by Amazon who confirmed that I had signed for the delivery of the item and as such I had no case.\r\nFolks, beware, DHL employ thieving staff with very creative tactics like the one used on me.\r\nNever EVER sign for any item before you check yourself it is in the case\/envelope and it is actually working . Also check for tampering with envelope seal; open the envelope or case in front of the delivery people before you sign for it.\r\nDo NOT sign for the item if you haven\u2019t checked its existence .\r\nDHL Cyprus are turning into a crook shop by the sound of it. I have heard several cases like mine from mates in Limassol and Paphos.\r\nTo whoever stole my item, I hope you choke on it, I wish you nothing but ill-health and misfortune for you are nothing but a piece of filth in the hands of corrupt and filthy management."

"I have sent documents in size 1 envelope weighing less than 500 grams from UK to India. I have been billed additionally rupees  5458 for customs clearance, storage charges and conversion rate of 1 GBP to INR= 107.35 as of 14\/April\/2024. The rate is not this high.\r\n\r\nCustoms charges are only INR 1879 and you can do the rest caclulations that DHL is pocketing themselves.\r\n\r\nCharges includes, Surcharges, Fees and warehouse storage costs for 1 day.\r\n\r\nThis means the DHL team can physically verify the Size 1 envelope and take photographs as evidence but because they want to pocket as much money as possible.\r\n\r\nI will never use this service again.\r\n\r\nTotally waste of time and money.\r\n\r\nSee attached photo as evidence."

"I am extremely dissatisfied with DHL's service. Despite providing them with the correct address and designating a package room, they failed to deliver my package to the right location. Furthermore, they are refusing to take responsibility for the lost package and are instead instructing me to follow up with their various partners and channels. The package was stolen after it was carelessly thrown on the roadside near the designated package room, even though DHL had access to the package delivery room. Now, they are attempting to evade responsibility by redirecting me from one department to another, claiming that it is not their responsibility to engage with other departments and channels. This lack of accountability and disregard for customer satisfaction is completely unacceptable. \r\n\r\nDHL Tracking number 4828823252 \r\nFrom : Hyderabad, Telangana, India \r\nTo: Bellevue, Washington, USA"

"I am extremely dissatisfied with DHL's service. Despite providing them with the correct address and designating a package room, they failed to deliver my package to the right location. Furthermore, they are refusing to take responsibility for the lost package and are instead instructing me to follow up with their various partners and channels. The package was stolen after it was carelessly thrown on the roadside near the designated package room, even though DHL had access to the package delivery room. Now, they are attempting to evade responsibility by redirecting me from one department to another, claiming that it is not their responsibility to engage with other departments and channels. This lack of accountability and disregard for customer satisfaction is completely unacceptable. \r\n\r\nDHL Tracking number 4828823252 \r\nFrom : Hyderabad, Telangana, India \r\nTo: Bellevue, Washington, USA"

"I am extremely dissatisfied with DHL's service. Despite providing them with the correct address and designating a package room, they failed to deliver my package to the right location. Furthermore, they are refusing to take responsibility for the lost package and are instead instructing me to follow up with their various partners and channels. The package was stolen after it was carelessly thrown on the roadside near the designated package room, even though DHL had access to the package delivery room. Now, they are attempting to evade responsibility by redirecting me from one department to another, claiming that it is not their responsibility to engage with other departments and channels. This lack of accountability and disregard for customer satisfaction is completely unacceptable. \r\n\r\nDHL Tracking number 4828823252 \r\nFrom : Hyderabad, Telangana, India \r\nTo: Bellevue, Washington, USA"

"I am extremely dissatisfied with DHL's service. Despite providing them with the correct address and designating a package room, they failed to deliver my package to the right location. Furthermore, they are refusing to take responsibility for the lost package and are instead instructing me to follow up with their various partners and channels. The package was stolen after it was carelessly thrown on the roadside near the designated package room, even though DHL had access to the package delivery room. Now, they are attempting to evade responsibility by redirecting me from one department to another, claiming that it is not their responsibility to engage with other departments and channels. This lack of accountability and disregard for customer satisfaction is completely unacceptable. \r\n\r\nDHL Tracking number 4828823252 \r\nFrom : Hyderabad, Telangana, India \r\nTo: Bellevue, Washington, USA"

"DHL are useless. I bought several items from John Lewis being sent in multiple packages. I was sent a delivery slot. I had some errands to run and could do them well before the delivery slot. DHL tried to deliver 1.5 hours before the delivery slot when I wasn\u2019t at home. I\u2019ve tried multiple times to rearrange the delivery but there are technical problems and errors apparently. Now I have absolutely no idea how I will get my packages."