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DHL Reviews

1.3 Rating 1,563 Reviews
6 %
of reviewers recommend DHL

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DHL 1 star review on 25th June 2025
Abidemi
DHL 1 star review on 6th May 2025
Umair Saleem
DHL 1 star review on 22nd April 2025
Anastasia Tamba
DHL 1 star review on 22nd April 2025
Anastasia Tamba
DHL 1 star review on 12th March 2025
Gabriela Zerger
DHL 1 star review on 12th March 2025
Gabriela Zerger
DHL 1 star review on 12th March 2025
Gabriela Zerger
124
Anonymous
Anonymous  // 01/01/2019
Service from Adrian was great today
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Posted 3 weeks ago
Thank you so much DHL!!!!!!!!! LOCATION IS IN IRELAND by the way. My cousin bought something online from France and mailed it to my house. This morning I got an email from DHL saying that the parcel was arrived but my family didn't receive it. I went back and checked then realised she put in the wrong POSTCODE. I got panicked and emailed DHL straight away. Two hours later Leo called me and helped me sorting it out immediately. He was very nice. When I got home, the driver from DHL also came just to look for my parcel with me!!!​Thank you so much. I was absolutely stunned by how responsible he was. At the end I managed to find it! Thank​s​ again DHL. It was my fault at the start, I'm so grateful for the fantastic service.
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Posted 1 month ago
Useless. Parcel from Italy to Scotland. First went to Glasgow. Wrong address. Then Aberdeen. Wrong address. Now it's back in England.
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Posted 1 month ago
We left medicine in Greece and needed for our next stop in Italy. We had a very short turnaround. Maria Dimitrakaki worked to ensure it made it on time. She followed the package thru its travel and kept me informed along the way. Great service and received our medicine before our departure. Thank u Maria!
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Posted 2 months ago
I had some important paperwork that needed to be sent to the Philippines, and the Fort Myers office was incredibly helpful throughout the entire process. The documents weren’t expected to arrive until April 22nd, but to my surprise, they were delivered by the 17th—five days early! The staff at the office were courteous, efficient, and guided me every step of the way. After this great experience, I’ll be using their services exclusively moving forward. Thank you again for your outstanding support!
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Posted 3 months ago
I had an issue with a shipment and had reached out to customer service. I was contacted by a team leader named Rashmi. Not only was my issue taken care of very promptly, but very professionally. My interaction with Rashmi was quite possibly the best customer service interaction that I have ever experienced. Very satisfied customer here
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Posted 4 months ago
There service is fantastic , we needed package delivered urgent from Belfast to France , and my daughter delivered it to there Depot Belfast before 6 lastnight , and unreal DHL had it delivered to our destination in South Off France by 1.15 French time today , well packaged and staff at Depit so friendly and helpful , lady year we also had a package delivered from them to us here , same fast effluent service and kept us updated both times , and very good charges , so well done DHL and thankyou all so much
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Posted 4 months ago
The delivery days was longer than expected but the final outcome is acceptable to me. DHL has shown to me it's a world class carrier. I lost my waist handbag in Santorini in Uber taxi and honest taxi guy George helped to bring it to DHL's agent to airfreight to Istanbul to catch my cruise. Final outcome the package didn't arrive on time and we return to Hong Kong. For 30 days, the package was sitting in Istanbul's office without any action from the agent. Finally, contacted Greece MD and things started to move. I received my package after 47 days and started to file a claim for service failure. This case was taken over by Hong Kong office. Winnie Lau from DHL Express contacted me and has kept me updated in communicating internally. She called me after a week to offer settlement on the claim of airfreight refund. It took about 2 weeks to receive the check. I am impressed with the fast response from Hong Kong DHL office. We have good experience using DHL because of its reliability in sending packages to USA. We will continue to support this company and a lot has to do with their employees. During the 30 days waiting, I called up HKG DHL office every night to check on my package status. I am always received with friendly advices though they were unable to do anything because the package originate from Santorini. I believe I talked to quite a few employees during the night shift and probably everyone knows about my case. This is the reason I write this review. Employees who do an excellent job going the extra mile should be complimented!
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Posted 5 months ago
DHL did not make me happy They sent me three emails saying my shipment was out for delivery but it never came. I gave up and cancelled item.
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Posted 5 months ago
My first time ever with DHL and it was amazing. Today my parcel was supposed to be delivered in the morning hours but I was at work. The delivery guy (Anthony Wilson) brought my package all the way to my job place that was like 2-3 minutes away from my home. I like how DHL kept me updated all the way through text and emails. It was a wonderful experience and I highly recommend DHL. Thank you guys for the wonderful service today.
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Posted 5 months ago
Toriano jones did amazing job with my package I asked to be contacted about my package and did just that amazing job
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Posted 5 months ago
Im very happy with my currnt parcel which has been deliverd through DHL. The contact and updates via email and the flexibility they offer through the 'Change Delivery' link was great and worked well.
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Posted 5 months ago
I want to recommend DHL at 2095 Onesime Gagnon, Lachine H8T 3M7. I was out of the country and was notified about a very important set of documents sent to me from England using DHL. Chris Stenning PFS team from DHL UK contacted DHL in Lachine and their team Angele, Jdohn and manager Domenico Mariano jumped in and saved the day, keeping my documents for extra time until I could get there to collect them. Excellent and really pleasant service!
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Posted 5 months ago
Recently worked with DHL for my credentials evaluation from USA. I got excellent service from DHL than I expected. Their tracking system was awesome and I could observe my delivery channels through its robust online systems. Again showing gratitude to DHL for superior delivery services.
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Posted 5 months ago
I use DHL to ship it from Israel to the US. the service was incredible, i couldn’t believe. It was a very important expenditure and they made it in a 5-stars service. Thank you
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Posted 5 months ago
9001 DHL was extremely helpful with a return. Reynaldo made it so simple. Would definitely recommend!!
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Posted 6 months ago
On time, excellent service. Delivery driver took the time to call me to make sure I was home.
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Posted 8 months ago
Very kind, reliable and helpful with a smile service. The store was opening at 11am but I was able to go in and pickup my package before that. 5 star service!
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Posted 8 months ago
hem DHL Customer SerVice 8O541O,56 OO using insecticides and other techniques. Others are parasitic, and may act as vectors of diseases. Insect pollinators
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Posted 8 months ago
The property manager doesn’t outstanding job keeping the place clean and very respectful and she does the best she can. Maintenance crew is outstanding very helpful very polite and they keep the property looking excellent great couple guys.
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Posted 9 months ago
DHL is rated 1.3 based on 1,563 reviews