“I had to open an account just to buy 1 item.from then on I was bombarded with e-mail adverts trying to sell me more things. I rang customer service who said they would stop the adverts. Never happened I asked to close my account that was done but still more adverts. Stay well away from this company if you want a bit of peace.”
“No flexibilty on direct debits. I have been their customer for a while, I pay them regularly each month but they do not bend on when you can pay by direct debit, so now this affected my credit score. Please be wary of this.”
“I bought 2 pairs of black jeggings in the petite size from JD WILLIAMS.
When I tried them on they were too long so I checked the invoice to to see if the item no and the delivered item nos were correct.
The nos did not tally so rang Customer Services stating those facts.
The agent at C Services said that did not matter, they were the correct size.
I questioned that and said that surely the item nos surely should match the order no ?
She then got quite shirty and would not agree on that point and was adamant they were the correct size even though the nos did not match with the original order.
With that dreadful attitude and manner towards a customer.
It has put me off using that company again.
I notice from reading feedback from other customers that I am not alone being disgusted with that sort of attitude.”
“Been with them for years far better when they were a smaller concern .
Agree with the other reviewer on the high admin charges they wasn't always that bad .My real bug bear is i'm trying to write reviews on a certain bra but,they won't let me do that.
Have noticed this particular bra as rave reviews so, can only assume they only won't good ones.Be interested to know if anyone else as found this problem.”