“#JET2holidays - 'a company you can trust'... they say. You can trust this company to completely ruin your holiday plans and devastate your children. The worst of all companies we have ever dealt with.... so do yourself a favour and use #ThomasCook. Left us no alternative but to get a refund, giving us only one week to find an alternative holiday to the one booked 6 months ago. This company gave us one weeks notice to find an alternative holiday due to their incompetence. We are left with devastated children who were looking forward to their holiday in Crete. But the £75 compensation will more than cover the Travel Lodge booked at Edinburgh airport so we shouldnt grumble......grrrrrrrrrrrrr. Stay away from this company.”
“have just returned from santa ponsa park hotel very disappointed worstbjet2 holiday first room we were given was tiny second one a lot better but fridge did not work when I complained was told it was a cool box not a fridge but was not coolhad adrip from the bathroom above us which was never fixed and there was no hand sanitizers at restaurant very disappointed”
