“JET2 Holidays --- easy to use website, very user friendly giving you lots of options to view and filter from the great range of holidays for the one that's just right for you. So when you get there you know exactly what your getting, the reps are there if you need them, but no pressure if you don't. The whole holiday experience from start to finish is a pleasure and of course the full package options, if that's what you want, takes away any planning pressures too. Well done JET2, keep up the good work.”
“Jane the rep at lassi was really helpful and very concerned firstly after our suitcase went missing and then me having a fall she rang me almost daily can't thank her enough Maureen and Les x”
“My wife and I recently took a all inclusive holiday to Cyprus with jet 2 .from the moment we booked it to the moment we returned home we received a 5 star service, my wife used the special assistance service and she was treated like royalty. The flight crew were amazing friendly and helpful and our hotel akti beach resort Paphos was absolutely brilliant clean comfortable , the food was great plenty of choice and the staff were fabulous . Transfers were great. The only downside was the 3 and a half hour delay on the flight home. But all in all a perfect holiday . Can't wait to use jet 2 again 🌞🌞🌞🌞🌞”
“Booked with Jet2 holidays. Impressed from start to finish from the person who booked our holiday to our return home. Excellent staff to help at Stansted airport. Good coach transfer. Amazing hotel. Good communication by text with reminders to sort locator form, online check in and time of coach return pick up. Helpful staff at Gran Canaria airport for return to U.K. and great staff on flight. Thank you for a fab holiday. We will be back. Have already recommended Jet2 to friends.”
“Booked for the first time with Jet2 holidays . Fantastic communication right from booking very helpful
Has no problems when arrived and sent text messages to update me on any documents that need to be filled out and times of pick up and drop off
Will definitely book again with Jet2 made it a great hassle free holiday”
“My wife and l we're in danger from being locked up for selling drug and myself being high on drugs completely false. I had 3 pills in my shorts in a sealed pocket
Provided by doctors for blood pressure,bladder control, and lamzopron for stomach, going anybody property is illegal, she said my short blow off sunbed release the pill from my pocket. Lies she undone my pocket revieing the pills, never asked what they for jump to the wrong conclusion. Then information no more drink from bar refused water from 13opm cctv can provide proof till moved by jet2 at approximately 6pm.every customer turn there back on us felt isolated told all guests high on drugs and were getting kicked off property. But the truth is we are not big drinker,only drink water during day and 3 bottles of beer in the evening, my wife as chrome's and getts very tried but they didn't care about that refused a glass of water.phoned jet2holidays in England great response polite, caring and helpful in how hour of need and setting how despite but we were treated like second class citizens by owners. your feet on the ground here in santorini run there cotton socks off to find other accommodation which my wife and l will be forever grateful. Yours sincerely Anthony Perry.”
“We had an excellent service from Jet2 during our holiday to Cyprus. Great value holiday. Painless booking, painless at the airport and painless transfer. Plenty of reps on hand at the airport when we got to Cyprus. Transfer to go home arrived (and on time!). Reps at the hotel always there every day to book trips. Far, far better than another well known long established tour operator. Would highly recommend and will be booking with them only from now on.”
“I have just come back from my first Jet2 holiday to be live hotel Costa teguise from the time of my online booking I have been so impressed with jet,2 on line booking was easy the check In at Stansted was made easy no queing flights on time lovely flight attendants transfer simple hotel and staff lovely and return journey made just as simple made a real change to have it all so easy thank you Jet2”
“Corfu Holiday and 3 days after returning home we both have Covid, Think you need to advise people to wear a mask on return journey, so ill and can’t work.”
“Annama suites. Allegedly 4*. Definitely NOT it's a very good refurb of 3plus hotel. Booked 1 bed apartment which sleeps 3. Small bedroom. Not enough drawer space for clothes. Wardrobe adequate. Tv in bedroom v small. Kitchen is extremely basic. 2 hot rings are free standing. No pot drainer. 1 bread knife. No cutting board. 3 plates, 2 soup bowls, 3 cups and saucer. Kitchen badly designed. Narrow balcony but nice deck chairs (2). Pay the extra and book a real 4*”
“Was in los picollis hotel jan/feb, good time had by us both, special thanks to jet2rep oonah, for helping with passenger locator form, is oldies need help, thanks again oonah, lanz wrote, there should be more reps like you, some older people. do need help with these forms and the reps should be able to help if they can, not be told they have not to be doing this for people who are struggling,”
“Certainly wasnt happy. We booked an AI+ to cambrils with J2.( estival el dorado) We never got the branded drinks promised, just local rubbish. The hotel said it doesnt offer any AI+ and its J2s interpretation of the phrase that is incorrect. Despite complaining to J2 I was fobbed off with a short letter. Hotel was great just our package promise that was a black spot on our holiday.”
“At the end of July 2020 I was meant to go on holiday to Turkey with my son. Unfortunately two days before we were due to fly out he had to self isolate. We had insurance on the holiday and I was told at the airport there would be no problem as I had travel insurance...over a year later and having only once spoken to anyone on the insurance side I still have not had my money back..I cannot get through to the insurance company and email after email they say they are busy. Jet 2 who sorted on the insurance when I booked the holiday say for me to contact the insurance company. The phone number Jet2 give me doesn't work...Do I just say goodbye to my money, no I will be contacting the ombudsman next week. I recommend if you fly Jet 2 make your own insurance arrangements if you can...his has turned into a nightmare..”
