“I was surprised at how easy it was to arrange. I searched numerous other parcel couriers before I settled on ParcelHero. The site was very easy to navigate and the cost was very reasonable. From collection through to delivery was satisfactory.”
“Basin was broken in transit. The driver reported it in his pda but it is now to me to chase, file a complaint and get compensation. Though as I didn’t take out insurance I’m not sure I will.”
“Parcel arrived on time and in good condition. I tried to book direct with UPS but they wouldn't sent a light. Parcel Hero used UPS but there was a £22 addition for the value of the parcel which was over £600”
“Superb service - parcel was collected the folowing day as promised and delivered to the recipient the day after (at 8am!). Could not complain about anything and would most certainly use the service again.”
“The courier didn’t turn up. No notification. No way for being able to contact the courier. Got emails saying finish my order when there was confirmation and monies had been paid. Not impressed. Will not use this service again.”
