“This is the first time we have used ParcelHero but we will certainly use them again. They were reasonably priced, delivered the length of the country very quickly, even at Christmas. The website was easy to use. Basically just excellent!”
“Completed the form for one item. I wanted to add a separate smaller item. here was some confusion on where to add the second item, which eventually arrived at 3 of the same item being added to the basket.
I cleared this and started again, on finding that you create effectively a job with your first parcel and can add parcels during the form filling section. This was not entirely clear in the form. Please make the Add Another Parcel a clear and definite option ParcelHero. The rest of the process seemed to go like clockwork.”
“Sent a box to my daughter in Australia for Christmas. It took a week door to door, this being during Covid pandemic and they live in a fairly remote area. Very impressed! Will definitely use this service again.”
“Easy online booking system. The parcel was collected from my home when they said they would and delivered within the expected timeframe to Australia. I received email updates and the cost was very reasonable - better than Royal Mail. Very happy with the service.”
“Superb service. Handed parcel in Monday midday and it was delivered Tuesday to Wales. Parcel was long, so many companies would not handle it. Very pleased with your service”
“Could not have wished for a better experience. The price was incredible for the size of the parcel and delivered under 24 hours. Bravo to ParcelHero and will definitely use again. Have already recommended them to family and friends. Would give 10 stars if I could. Thank you very much.”
