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ParcelHero.com Reviews

4.0 Rating 6,078 Reviews
76 %
of reviewers recommend ParcelHero.com

Phone:

0844 8804558

Location:

Brentford
TW7 9EA

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Anonymous
Anonymous  // 01/01/2019
Good price but the courier didn’t pick up the parcels. We had to take them to the nearest drop-off point
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Posted 5 years ago
Can’t fault any part of the process. Clear documentation, parcels collected and delivered on time as promised. And good value too.
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Posted 5 years ago
Brillant service, user friendly website and great customer service. ParcelHero is now my go to destination to send parcels. Just need to put more pressure on the couriers that are underperforming
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Posted 5 years ago
Brilliant service - and price too!
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Posted 5 years ago
Excellent service
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Posted 5 years ago
So easy to use and really helped explain the process, it was my first time overseas shipping so I didn’t want to get anything wrong. The customs invoice process was simple and clear and the parcel arrived exactly when it said it would. Not only that being able to compare couriers really saved me money! I picked one courier, and then the website reminded me that that particular courier charged like a “booking fee” type thing, and then gave me a list of services that didn’t do that, and the option to switch. Amazing!
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Posted 5 years ago
Excellent service. Collected & delivered promptly with friendly couriers.
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Posted 5 years ago
Easy to use. Found best price and package deal for Geneva. Parcel arrived 24 hours ahead of schedule. Carrier was TNT who collected on time from home address.
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Posted 5 years ago
Easy to use website; choice of options depending on how quickly you want your parcel to be delivered; competitive pricing; will definitely use them again.
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Posted 5 years ago
So easy to arrange. The parcel was collected from me, I didn’t have to make a trip to the Post Office. A great service.
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Posted 5 years ago
Very good service! Quick
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Posted 5 years ago
Never sent anything larger than a card to America before and I was really nervous. But everything went so smoothly from arranging collection to it reaching its destination and it was quick too. Thank youb
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Posted 5 years ago
Quick, hassle free and delivered before estimated date
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Posted 5 years ago
I was pleased with the collection for parcel to Australia but disappointed with the delivery with Hermes for parcel to wales
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Posted 5 years ago
Easy, quick and reliable.
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Posted 5 years ago
The pick up and delivery very good reached family in the USA in 4 days in perfect condition,the price was very reasonable so all good .
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Posted 5 years ago
A lot of my family live abroad, this is the first time I’ve used this service and will definitely be using it again. Parcel collected & delivered on time, and I could track the progress at all times, easy, fast and efficient
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Posted 5 years ago
ParcelHero didn't make me happy. That's the prerogative of wine, women, and song. They did do their job efficiently - came when they said they would, and delivered the parcel when they said they would. What more do you want? The website's booking form is a touch temperamental but worked, eventually.
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Posted 5 years ago
Everything was perfect.great service and reasonable price
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Posted 5 years ago
This is the first time I've used an international collection and delivery service. I had expected the whole process to be tortuous but the service provided by ParcelHero.com was quite the opposite. an absolute please to do business, from getting quotes, to booking, collection, updating and delivery were all faultless. I even obtained the goods I was waiting for a day earlier than expected!
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Posted 5 years ago
ParcelHero.com is rated 4.0 based on 6,078 reviews