“Not good as when awful service from UPS that ended up in me having to cancel the service the still charged me £6 for cancellation!!! and please avoid UPS”
“Excellent service and competitive price collected in Lancashire and delivered in South Africa as promised.
First class used to be a term for post and it applies here.
Confirmation of delivery email arrived at same time as one from the recipient. Highly recommended based on this”
“Very happy with service, picked up when said, arrived when stated. Sent two parcels 1 with a courier, the other was a postal service. Will use service again.”
“Booked 31/3 at 2pm they advised would pick up same afternoon till 6pm. Didn’t turn up so rebooked for following day. They duly turned up at 10.15 1/4 very nice UPS driver who kindly waited while I printed off 3 customs declaration forms as no mention of needing these on website. Parcel was delivered in Cyprus 5/4, a day earlier than stated. Pleased with the service, just pricey.”
“Avoid paid for pick up on Thursday it’s now Saturday night still haven’t picked up and all they say is cancel and they will charge me £6!!!! For nothing”
“Well my parcel wasn’t delivered it’s coming back to me ,it was a gift for my sister ,I sent the parcel on the 25 th of feb I’m waiting for it to be returned even though I have paid for it to be returned could you please get it sorted also it’s costing an arm and a leg”
“ParcelHero has thrice found me the best price and exceeded expectations when I needed boxes sent from London to New York. I would not look anywhere else for sending international parcels.”
“Pick up was exactly on time. Driver was polite and took a very large parcel that was also heavy; but did it with a smile on his face. Excellent service and very competitive prices. Would definitely use the company again.”
“Wanted to post a parcel to my daughter for Easter. I used ParcelHero to find the best carrier at the best price and it came up with Hermes. Ideal for me as the local drop off point was less than a mile away. I had an email confirming my drop off and further updates on the progress plus a tracking number. It was delivered when they said it would be and I had an email to confirm it had arrived. This is the second time I've used ParcelHero and I wouldn't hesitate to use them again.”