QVC Reviews

3.5 Rating 97 Reviews
60 %
of reviewers recommend QVC
3.5
Based on 97 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone
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About QVC:

QVC is the UK’s favourite TV shopping channel. Our online department store, qvcuk.com, with over 15,000 products online, means customers are spoilt for choice. From jewellery to beauty treats to the latest electronic gadgets, QVC is sure to have an item for everyone.

Phone:

0800 51 41 31

Location:

QVC, Customer Operations Centre, South Boundary Road, Knowsley Industrial Park, Knowsley
Liverpool
L70 2QA

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Anonymous
Anonymous  // 01/01/2019
order process is easy to use, videos on site are informative and you have an excellent returns policy
Helpful Report
Posted 5 years ago
fast service good quality products no quibble you can always send the item back if you are not happy with it
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Posted 5 years ago
Quick and easy ordering process. Excellent customer support.
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Posted 5 years ago
Really fast delivery, good customer care team
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Posted 5 years ago
My mother bought the amazon echo and they sent lots of free gift cards for some great skills including My SOS Family which could have saved her life. Thank you QVC.
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Posted 5 years ago
Conosco Qvc dal 2015 ed ho acquistato abbigliamento,elettrodomestici,tegami,trattamenti per viso e corpo prodotti per la pulizia di casa e tessuti.Sono molto soddisfatta anche perché i prodotti sono molto validi e la ditta è seria anche in caso di reso.È ottima,inoltre, la possibilità di acquistare a rate senza interessi anche in contrassegno per acquistare elettrodomestici o prodotti che altrimenti non potresti permetterti!
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Posted 5 years ago
Ex. service and speedy despatch plus 30 day returns. What's not to like.
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Posted 5 years ago
I ordered a beauty kit It came really quick The products inside were just as I hoped I asked myself 'without this product how have I coped?' It lived up to the claims It certainly is not lame I am golden and tanned The product did what it planned
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Posted 5 years ago
Speading the cost with 3 easy payments. New and innovative products.
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Posted 5 years ago
Easy to order and try things with a guaranteed money back promise, you can’t get this on beauty products from anywhere else.
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Posted 5 years ago
They closed my account because I had returned garments, even though I paid the return postage, which were wrongly sized etc. On a number of occasions the error was on their part but the return was still logged against me. They say you have a no hassle 30 day money back guarantee. What they don't say is that any returns you make are counted against you irrespective of the fault. I found the attitude of the Finance Dept very arrogant, totally different from the Customer Service Dept when you are ordering. Also, they really like to hang onto your money taking weeks to refund to your account. Beware of this company they do not operate to the standard of other online retailers.
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Posted 5 years ago
Been a customer of QVC from the start on British TV an over the years have recieved excellent service .On the rare occasion I have had a complaint was dealt with fairly an with out quibble. Over all very happy with them. Such a wide range of goods an fair value, prompt an fast delivery an friendly an well informed customer service.
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Posted 6 years ago
EXCELLENT SERVICE
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Posted 6 years ago
Great delivery
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Posted 6 years ago
Great delivery
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Posted 6 years ago
excellent price on a TSV and well packaged and fast delivery
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Posted 6 years ago
poor customer service, unhelpful and do not do what they say...I have spent a lot of time trying to get things resolved in the end I'm closing account...go to Amazon
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Posted 6 years ago
Always very helpful,good service. But postage charges the most expensive of any on line retailer, would buy more from qvc if more reasonable.
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Posted 6 years ago
Always very helpful,good service. But postage charges the most expensive of any on line retailer, would buy more from qvc if more reasonable.
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Posted 6 years ago
Very easy to order on line with an option to spread payments over 3 months. Once item ordered, was here within a couple of days, extremely well packaged.
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Posted 6 years ago
QVC is rated 3.5 based on 97 reviews