“Hi I dealt with Dean from Stoke-on-Trent, Hanley he was very helpful kept us to date on start to finish he showed us the car and explained would recommend this guy”
“I dealt with Paul and James at Renault South Morang. Absolutely A1. Very professional, friendly and efficient. The car is fantastic. Thank you both so much for making the whole transaction quick and easy. Highly recommended.”
“My renault master van 7 mounts warranty left DPf valve blocked up once again and loads of lights on my dash took it in to get fixed and dealership said it was down to the way I drive it should be driven at least once a week on motorway as I explained it’s on the motorway everyday would not honour the warranty wanted £800 to clean dpf valve told me it needs brake discs and back brake pads £1200 do not bye Renault will not honour the warranty and waste of time to ring complaints department never get back to you doncaster garage when they took my van in it came out with brake lights not working but whent in working so yes warranty means nothing mr flannigan is my name don’t bye don’t definitely bye Renault worst experience I have ever
Had my phone number 07309499949. Contact me if you have had same experience Don’t bye a problem Renault”
“Consistent oil leaking,
Consistent Engine failure,
Consistent air con issue,
Consistent auto start-stop function failure,
Consistent low coolant issue,
Consistent ignore warranty time frame and overall charge annual service fee to about $433”
“I would recommend dealing with Chris Bell from Renault Auckland. Fantastic communication, and does he best top make sure you get what you need. Great with follow ups and the cars speak for themselves. Highly recommended.”
“Renault Naaldwijk heeft mij keurig uit de brand geholpen. Werd netjes benaderd door de secretaresses en flot werd er door de dames een oplossing gevonden . Ik kon na 3 uurtjes weer met mijn taxi dacia duster aan het werk. Thx thx Renauld Naaldwijk , tot ziens”
“RENAULT is a total Money minded company!
A totally money-minded company! They increased the ex-showroom price after our loan got passed! Their service is troublesome since day 1. Better to go with reliable companies like TATA, MARUTI and Hyundai than with RENAULT!”
“One star is far too many for this company.My experience with Renault Croydon dealership and the Head office complaints department has been woeful.
After being assured last May when we picked up our son's Renault Clio 20 plate that a service had been done on the vehicle it has later transpired that the Croydon Dealership simply reset the service button which has now affected the warranty as the service light did not come on until this week, 18 months after it's original service. Whilst Croydon branch have agreed this is what happened they are not prepared to honour the warranty agreement in full. When I raised this complaint with Renault Complaints department the handler Emily would not escalate the complaint further, her Manager refused to speak to me and she would only say her senior was called Tim. Renault refuse to give surnames and no one seems accountable for anything, you just speak to a first name operative and no one senior under any circumstances.
In my opinion buying a car from Renault would be a mistake and before signing any deal I would definitely check all the small print, documentation etc. Do not trust the salesmen as they are exactly that, they are able to say anything with no accountability whatsoever. The complaints department should be renamed the "could not give a damn"department with a poor attitude to good customer service and common sense. We were thinking of helping our daughter to buy a new Renault car but we will definitely be going for another make of vehicle next time. I would advise anyone considering purchasing a Renault car to do the same.”
