“The seller failed to transfer the tickets and the day of the concert I began contacting StubHub. They handled it well and we got different seats and made the show. Companies are defined by how they handle issues and they handled this very well.”
“I was skeptical that the tickets were genuine but had a sigh of relief once we got inside the venue. The customer support was really good leading up to the event. I can't fault them. We actually paid less than the others around us because they were resale tickets.”