Tkmaxx Reviews

Name: Tkmaxx
Rating: 3.01

3.0 Rating 244 Reviews

50 %

of reviewers recommend Tkmaxx

Company Reviews

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Metrics

3.0

Based on 244 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Suzy

FionaM

Tkmaxx 1 star review on 25th September 2021

Laura Nagit

Tkmaxx 1 star review on 6th September 2021

Ria

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased various items of Ben Sherman clothing in recent weeks including t-shirts, long sleeve shirts and a jacket; all of which were reasonably priced and fitted perfectly. Highly Recommended.”

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Posted 8 years ago

“Great brands and their prices are very competitive.”

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Posted 8 years ago

“They sold me things I didn't know I wanted”

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Posted 8 years ago

“I have been a dedicated shopper online and in store for a good few years now . However in the past couple of weeks I have had two orders go missing in the system after having both orders acknowledged and money taken. By the time I managed to speak to customer service after waiting on the phone for ages I was told it would take up to 48 hours for their email to be read and acted upon . The orders were already 5 to 6 days in the system and of course when warehouse eventually acted the items were no longer there . What is the problem, is it when you only order under £50 you are discriminated against. I don’t understand how an order can be lost twice in the space of 2 weeks to the same person . I did send a complaint which hadn’t up to now had a response, it’s a very disappointing situation, I will not shop online with TKMaxx again . Kevin Moore”

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Posted 8 years ago

“Bad customer service. Cashier wasn’t too happy serving, grumpy face”

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Posted 8 years ago

“St Stephens store hull amazing all round and try 5he hardest to help in any way unlike other shops were I spend fantastic.”

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Posted 8 years ago

“Very happy lots of lovely stuff”

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Posted 8 years ago

“A good selection at the right price”

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Posted 8 years ago

“They sended me wrong item.”

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Posted 8 years ago

“They are helpful and good value for the money”

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Posted 8 years ago

“Good friendly helpful staff”

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Posted 8 years ago

“Thanx to Pam the store manager of Crystal peaks store for giving me a refund on my garden loungers on Sunday 22 Oct she was so understanding and good at her job I thank her so much I love shopping there the staff so nice cheers for help x”

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Posted 8 years ago

“Cool and quality products”

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Posted 8 years ago

“Good price”

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Posted 8 years ago

“Great choice, great quality and I can purchase items I cannot get at most stores. Go there often, love their prices and range of goods.”

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Posted 8 years ago

“Cheap designer clothing”

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Posted 8 years ago

“shop looked like it was hit by a hurricane”

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Posted 8 years ago

“shop looked like it was hit by a hurricane”

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Posted 8 years ago

“I go in store at port glasgow or when am in margate go into tkmax at westwood shopping centre to buy my jeans shirts t-shirts and i am very happy with all my items from these 2 stores.”

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Posted 8 years ago

“Looking for presents that are different tkmaxx offers a wide range of alternatives to suit all budgets????”

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Posted 8 years ago

Tkmaxx is rated 3.0 based on 244 reviews