Zooplus Reviews

4.38 Rating 107 Reviews
85 %
of reviewers recommend Zooplus
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
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Zooplus 1 star review on 11th December 2019
Jurgita
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Zooplus 1 star review on 11th December 2019
Jurgita
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Zooplus 1 star review on 30th November 2019
Yaga
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Anonymous
Anonymous  // 01/01/2019
mY parcel was delivered this morning by Yodal, I was out and the parcel was left near my front door in heavy rain, It was sodden and falling apart. There were 5 large boxes of cat food , there should have been 6 , but the 40 cachets that should have been in the 6th had been thrown in individually, no sign of any box. Luckily I came home in time for the boxes containing cachets not to be too wet . I have complained to Yodal . Two metres from my front door was an open door into a dry garage. The parcel should have been left there.
I'm very dissatisfied with the parcel with loose contents and delivery service.

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Posted 4 months ago
I have made 3 orders through zooplus. 1st order was fine, second was never delivered or procesed and third time - likely final time 3 orders were processed although website stated that they were not. I contacted customer service and simply not very helpful cancelled all orders even though I started I wanted the items but only one of each.
Posted 5 months ago
Zooplus is rated 4.38 based on 107 reviews