My order was delayed because of the damage in transit.received it two weeks later the same damaged parcel... This a joke seriously... Not ordering from them ever again. You pay 14£ delivery charge and that's what you get
Jurgita
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My order was delayed because of the damage in transit.received it two weeks later the same damaged parcel... This a joke seriously... Not ordering from them ever again. You pay 14£ delivery charge and that's what you get
Jurgita
More Photos & Videos
We were using zooplus for several years, from two countries, and all was well.
Recently, however, we bought two bags. The dogs struggled with the first one, so, thinking they probably got bored, we opened the other after some 1.5 month. It was MOULDY. Covered in fungus, reeked, and was repulsive.
To our complaint - first in years mind you, we don't complain about just anything - we heard it was our fault for not storing it properly (??! sealed, inside the house? Seriously?!), and zooplus thinks there's nothing they can do.
Well then, zooplus, we won't be bothering you ever again.
“Parking felt secure but they take your keys and park your car for you and I noticed that the cars are sandwiched in close together which made me uneasy about damage. Also have to phone for transport on your return which is less convenient than the frequent bus service to the nearby long stay car parks.”
