Zooplus Reviews

"I've used Zooplus for years. Very competitive and good, speedy delivery. \n\nOn nearly every delivery for the last year (10) I have had burst Felix cat food sachets within the parcel. Boxes not damaged on the outside so don't think the courier is to blame. \n\nI have emailed them twice on particularly bad occasions and again today. Today smelt like a dead body as soon as I opened the box and was a major clean up job...I'm awaiting their response.\n\nOn one occasion I had maggots. They asked me how many sachets were damaged (about 6) and I received a refund of \u00a33.36! No acknowledgement of the inconvenience\/ clean up\/ smell etc.\n\nSadly I will go elsewhere now as todays delivery tipped me over the edge-just can't trust them anymore"

"I've used Zooplus for years. Very competitive and good, speedy delivery. \n\nOn nearly every delivery for the last year (10) I have had burst Felix cat food sachets within the parcel. Boxes not damaged on the outside so don't think the courier is to blame. \n\nI have emailed them twice on particularly bad occasions and again today. Today smelt like a dead body as soon as I opened the box and was a major clean up job...I'm awaiting their response.\n\nOn one occasion I had maggots. They asked me how many sachets were damaged (about 6) and I received a refund of \u00a33.36! No acknowledgement of the inconvenience\/ clean up\/ smell etc.\n\nSadly I will go elsewhere now as todays delivery tipped me over the edge-just can't trust them anymore"

"I've used Zooplus for years. Very competitive and good, speedy delivery. \n\nOn nearly every delivery for the last year (10) I have had burst Felix cat food sachets within the parcel. Boxes not damaged on the outside so don't think the courier is to blame. \n\nI have emailed them twice on particularly bad occasions and again today. Today smelt like a dead body as soon as I opened the box and was a major clean up job...I'm awaiting their response.\n\nOn one occasion I had maggots. They asked me how many sachets were damaged (about 6) and I received a refund of \u00a33.36! No acknowledgement of the inconvenience\/ clean up\/ smell etc.\n\nSadly I will go elsewhere now as todays delivery tipped me over the edge-just can't trust them anymore"