A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service.”

Helpful Report

(Abingdon) - Posted 5 years ago

“excellent service, good prices. have used them for years. highly recommend them”

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(Eastleigh) - Posted 5 years ago

“Very efficient and competitive rates. You speak to a person when you ring.”

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(Bristol) - Posted 5 years ago

“Always polite staff and get best policies”

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(Cheltenham) - Posted 5 years ago

“Very proffesional advice and will certainly use again staff are a credit to the company.”

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(Solihull) - Posted 5 years ago

“Excellent service as always. As long as this standard of service continues I'll stick with A Plan as I can't fault them. No call centres, answer the phone promptly, always willing to help, prompt service.”

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(Oxford) - Posted 5 years ago

“Always easy to get through to a member of staff on the telephone. Always courteous and efficient. Competitive pricing.”

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(Welwyn Garden City) - Posted 5 years ago

“I have always been very satisfied with A Plan, everyone so kind & helpful”

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(Leamington Spa) - Posted 5 years ago

“Always prompt with renewing insurances and finding new cheaper quotes,”

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(Solihull) - Posted 5 years ago

“always helpful ,with a quick response time to pick up the telephone if I need to make a call.”

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(Worcester) - Posted 5 years ago

“I use A-Plan for my classic car, house and daily car insurance and they really do swearch the market for the best policies. They recommend changes when necessary. They have a charge but this is usually covered by the "change".”

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(Thatcham) - Posted 5 years ago

“Super customer service and support”

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(Aylesbury) - Posted 5 years ago

“Always helpful and informative, ensuring the right cover is applied to meet needs. Customer care is at the forefront of the service provided.”

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(Farnham) - Posted 5 years ago

“Have been with Alan insurance for a number of years and have had a very good experience in all matters from the very beginning and would be happy to recommend them to anyone”

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(Farnborough) - Posted 5 years ago

“Staff helpfully and friendly”

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(Salisbury) - Posted 5 years ago

“Very responsive and very helpful”

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(Thatcham) - Posted 5 years ago

“Fast ,efficient and courteous service at a very competitive price.”

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(Taunton) - Posted 5 years ago

“I like dealing with this company. Their quotes are competitive and I have been with them for more than 15 years. Only thing I dont like is the documents are stored in an online portal which I always have problems logging into to retrieve my docs. I just wish they could be emailed direct.”

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(Sheldon) - Posted 5 years ago

“Excellent 'Customer Service', answered my enquiry efficiently - all my records were accessed quickly and the renewal was handled extremely well - all questions were answered. It's a pity that Financial Institutions and Utilities companies cannot provide a similar service - you could teach them a great deal!”

Helpful Report

(Newbury) - Posted 5 years ago

“Love these guys. Have renewed with them for the last two years. Very quick and efficient and always at the most competitive price.”

Helpful Report

(Eastbourne) - Posted 5 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews