A-Plan Insurance Reviews

4.72 Rating 5,909 Reviews
96 %
of reviewers recommend A-Plan Insurance
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
documents delivered on-time
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.74 out of 5
Read A-Plan Insurance Reviews

About A-Plan Insurance:

A-Plan Insurance has been providing a personal service to our clients since the 1960s through our 80+ High Street branches.

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01993 893311



Have always had good service from the Bletchley office. Efficient and timely. Only fly in ointment, I couldn't get into online account to print documents; I like hard copies. Problem apparently known by webmaster, but no outcome. The office posted copies on request, however.Otherwise happy to continue with you for another decade!
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(Bletchley) - Posted 1 week ago
Quick & Speedy renewal, polite and knowledgeable service.
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(Eastleigh) - Posted 3 weeks ago
Easy to renew over the phone
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(Sutton Coldfield) - Posted 3 weeks ago
Very helpful and obliging , would recommend to friends.
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(Horsham) - Posted 4 weeks ago
Good service great to be able to talk face to face and get some one who understands what you want.
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(Bury St Edmunds) - Posted 1 month ago
Good quick, quality and friendly service!! 😁
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(Fareham) - Posted 1 month ago
Found staff very helpful and easy to speak to
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(Eastleigh) - Posted 1 month ago
James Homden in Southampton was very helpful in finding an insurer which would insure my house contents for £150,000 without having to fit house alarms. We had some correspondence on some individual items needing specific valuation and advice from A Plan was clear and precise.
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(Southampton) - Posted 1 month ago
Very pleased with the service I recurved .
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(Bath) - Posted 1 month ago
I would have scored 5 star, as the communication and courtesy are brilliant. However, as with all such transactions, it seems like there has to be a short period of negotiation before getting the ‘best’ offer. It would be great to feel that the renewal is already the best offer. Having said that, I feel far more confident dealing with A-Plan than trawling through comparison websites.
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(Macclesfield) - Posted 1 month ago
Friendly service, no long phone ques, good product, decent price.
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(Salisbury) - Posted 1 month ago
Always helpful and polite
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(Banbury) - Posted 1 month ago
They covered what I required
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(Bromsgrove) - Posted 1 month ago
Very helpful chap. When I said the price he quoted was too high he went to the trouble of finding me a better price. I wonder if it would be possible / helpful to perhaps have two or three quotes ready and explain the pros and cons of each to the customer
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(St Albans) - Posted 1 month ago
Very approachable and welcoming staff easy to talk to, went through everything step by step would highly rocomend.
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(Carterton) - Posted 1 month ago
Very informed staff on the phone. Not always the cheapest but the easiest to arrange policies.
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(Leamington Spa) - Posted 1 month ago
4 stars only because no one is perfect! Different offices of A-plan have handled my insurance for house, car and workshop for several years to my complete satisfaction. I have recommended them to family and friends with the same result. In fact, I am a damned good (unpaid) salesman for the company! MJT
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(Camberley Commercial) - Posted 1 month ago
The staff are always pleasant and helpful
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(Hereford) - Posted 1 month ago
Acceptable talking and advice from you
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(Andover) - Posted 1 month ago
Good service. I believe that I am paying a bit over the odds using you as a broker rather than arranging my insurance on line. On balance, though, I am prepared to pay a bit extra to have you support me if, unfortunately, any support became necessary.
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(Wilmslow) - Posted 1 month ago
A-Plan Insurance is rated 4.72 based on 5,909 reviews