A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“4 stars only because no one is perfect! Different offices of A-plan have handled my insurance for house, car and workshop for several years to my complete satisfaction. I have recommended them to family and friends with the same result. In fact, I am a damned good (unpaid) salesman for the company! MJT”

Helpful Report

(Camberley Commercial) - Posted 5 years ago

“The staff are always pleasant and helpful”

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(Hereford) - Posted 5 years ago

“Acceptable talking and advice from you”

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(Andover) - Posted 5 years ago

“Good service. I believe that I am paying a bit over the odds using you as a broker rather than arranging my insurance on line. On balance, though, I am prepared to pay a bit extra to have you support me if, unfortunately, any support became necessary.”

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(Wilmslow) - Posted 5 years ago

“Very very good service”

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(Dunstable) - Posted 5 years ago

“I have been with you for a number of years, I was surprised to see how much more cost this year, I have never made a claim. pleasant people to deal with at the Bletchley Office.”

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(Bletchley) - Posted 5 years ago

“Attentive pleasant and informed service. Particularly impressed with their handling of our claim in December 2017.”

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(Evesham) - Posted 5 years ago

“Timely reminder. Clarified a couple of uncertainties with me before sending out renewal documents. Then answered my queries I had when I got the documents. All staff I spoke to were pleasant, efficient and respectful.”

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(Yeovil) - Posted 5 years ago

“I deal with peter Hayes very comfortable with him , gives you good service”

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(Weybridge) - Posted 5 years ago

“Quite good”

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(Wilmslow) - Posted 5 years ago

“Helpful and knowledgable happy with the quotes”

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(Fareham) - Posted 5 years ago

“Good personal contact and very helpful. Not the cheapest but possibly the most comprehensive”

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(St Albans) - Posted 5 years ago

“Good customer service - keep up the good work!”

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(Thatcham) - Posted 5 years ago

“Good professional service”

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(Eastleigh) - Posted 5 years ago

“I think I did not take out any new insurance with A Plan. i have done in the past but not this time.”

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(Eastleigh) - Posted 5 years ago

“Our house insurance renewal was handled efficiently and we were entirely satisfied”

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(Bath) - Posted 5 years ago

“Very friendly service. There was however confusion and anxiety on our part about the actual payment of the premium after we had given authority for a direct debit to be set up”

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(Farnham) - Posted 5 years ago

“Was originally too expensive on the quote but an additional call with the helpful agent meant we stayed with A-Plan”

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(Luton) - Posted 5 years ago

“Polite, helpful and knowledgable. Regrettably unable to compete with insurance websites on vehicle quotes.”

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(Bromsgrove) - Posted 5 years ago

“I had first class service staff were most helpful”

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(Salisbury) - Posted 5 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews