A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was so nice to speak to. Real person at once, instead of having to press a number of buttons to get to the correct department. I found all the staff to be extremely helpful and knowledgeable about their products. I would not hesitate to recommend them to anyone.. K Draper”

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Posted 9 years ago

“Staff were very pleasant & helpful.”

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Posted 9 years ago

“Nothing too much trouble, excellent service.”

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Posted 9 years ago

“Yes, all seems fine and the service was clear and efficient. However as with all insurances the proof of the pudding”

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Posted 9 years ago

“Welcoming, enthusiastic, helpful and come up with the goods. No need to say anything more.”

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Posted 9 years ago

“Staff very pleasant and helpful”

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Posted 9 years ago

“Staff are friendly and helpful”

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Posted 9 years ago

“great service and competetive prices, if my renewal is as competative you could have my custom always”

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Posted 9 years ago

“Your good customer care aims for me proven in the service and help given relative to my recent attempted breakin”

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Posted 9 years ago

“My phone call was dealt with by a very polite and helpful young man who went to great lengths to explain everything very fully I received all the paperwork in due course andwould not hesitate to recommend any of my friends to your Company from Mrs. Jennifer Ridley Hayling Island, Hampshire..”

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Posted 9 years ago

“Each time i've phoned i got the feeling of being welcome. The person answering gave me their full attention and I had time to ask for an explanation of a particular point on the policy and costs relating to extra cover. I liked your follow up letter confirming the point with clarity....One negative, the initial recorded voice explaining the need for disclosure of facts, was too rushed and a bit off putting. Overall, a great service. Martin.”

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Posted 9 years ago

“Most impressed with help that I experienced getting my car insurance, many thanks to Eric.”

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Posted 9 years ago

“Friendly and informative service. Went the extra mile in finding a competitive quotation.”

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Posted 9 years ago

“It was great to have an experienced ad knowledgeable person on the end of the phone to talk through the insurance of our VW Camper... I couldn't find this level of service anywhere else.”

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Posted 9 years ago

“Offered me the best deal. Polite and courteous over the phone. Definitely will consider for subsequent insurance quotes.”

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Posted 9 years ago

“Excellently handled in all ways.”

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Posted 9 years ago

“Very helpfull and polite to deal with prompt service explained policy in plain english”

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Posted 9 years ago

“We were delighted with the service from you. We did not know of your existence.”

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Posted 9 years ago

“Very Impressed, the guy's in the office could not have been more helpful. Will now also consider A plan for car insurance on return to the UK, following useful advice given when taking out landlord insurance for our house in UK. Thank you.”

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Posted 9 years ago

“Excellent service and great to have a persons to talk to face to face”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews