A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

(Worcester) - Posted 5 years ago

“Always get us the best deal well in advance of expiry dates. Always very friendly and supportive staff particularly in a crisis. Cannot fault them.”

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(Sheldon) - Posted 5 years ago

“Never had any problems . Any time I've renewed great service. Brilliant customer care . and friendly.. thanks . Brian Easterbrook”

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(Eastleigh) - Posted 5 years ago

“Well impressed great help”

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(Winchester) - Posted 5 years ago

“Everybody is always helpful and considerate”

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(Farnham) - Posted 5 years ago

“Having been with A Plan for many years - I have always received good service and attention and concern regarding my policies.”

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(St Albans) - Posted 5 years ago

“I am very pleased with my insurance”

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(Northampton) - Posted 5 years ago

“Excellent service. Pleasant and helpful staff.”

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(Shrewsbury) - Posted 5 years ago

“Extremely satisfied with the service and explanations provided by the agent who assisted me in arranging my insurance cover”

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(Taunton) - Posted 5 years ago

“Been with A Plan for quite a few years now; would't go anywhere else. Always friendly and helpful. And, why do it yourself when A Plan do it all for you at really competitive rates!”

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(Southampton Commercial) - Posted 5 years ago

“A-Plan has been my brokers since I was 17. I'm now 55. I cannot fault them. The personal service, attention to detail and excellent customer service put them into a category of their own. The whole family use them. They've become almost like family - the long term staff will ask me how my daughters are. They've got th e measure of all of us.”

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(Worcester) - Posted 5 years ago

“Got van and car insurance with them Great deals aswell”

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(Shirley) - Posted 5 years ago

“Myself and my family and friends have been using Aplan for many years now. A plan always have someone to talk to and explain everything in a way you fully understand. They have always tried to match any cheaper quotes but never sacrifice quality just to get a cheaper premium. Any issues or queries have been dealt with in a very professional manner and always inspire confidence with the products they supply. I will continue to use and recommend A plan insurance for many years to come.”

Helpful Report

(Thatcham) - Posted 5 years ago

“Having been using A-Plan for many years and for all my policies, I have never been disappointed by them. Competitive quotes and a great service. I’ve made a couple of non fault claims over the years, and they take the stress and hassle away. Keeping the whole claim process simple and worry free. In general a great service is what I receive, even when just renewing an insurance policy.”

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(St Albans) - Posted 5 years ago

“All staff have been very helpful and professional. Thank you for the great service you provide.”

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(Gloucester) - Posted 5 years ago

“Very happy with the service provided. The staff were very helpful and provided us with a very comprehensive and competitive product.”

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(Loughborough) - Posted 5 years ago

“I always find A-Plan very helpful and it’s great to be able to make a phone call, Not be put on hold, actually talk to a human and not be given 10 options to choose from! Well done A plan.”

Helpful Report

(Shirley) - Posted 5 years ago

“The staff are always very helpful and polite would highly recommend”

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(Ruislip) - Posted 5 years ago

“Excellent service on a renewal, prompt, knowledgable, efficient, polite service.”

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(Chelmsford) - Posted 5 years ago

“Good friendly service and fast.plenty of advice.”

Helpful Report

(Dunstable) - Posted 5 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews