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A Choice Reviews

2.2 Rating 370 Reviews
30 %
of reviewers recommend A Choice
2.2
Based on 370 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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Asbolute f'ing joke of a company. Leaving customers on hold for a minimum of 30 minutes only to be told that their system has convenientally went down. Not only that but they haven't taken any payment from my direct debit which should have been set, I've emailed and tried phoning about this only to be punted off to the finance company who didn't have any of my bank details even though they were given. This is far from my first bad experience with this company as they will drag their heels at any opportunity. And god forbid if you have an accident and have to claim.
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Posted 3 years ago
Asbolute f'ing joke of a company. Leaving customers on hold for a minimum of 30 minutes only to be told that their system has convenientally went down. Not only that but they haven't taken any payment from my direct debit which should have been set, I've emailed and tried phoning about this only to be punted off to the finance company who didn't have any of my bank details even though they were given. This is far from my first bad experience with this company as they will drag their heels at any opportunity. And god forbid if you have an accident and have to claim.
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Posted 3 years ago
Cancel insurance notice given if mileage difference from previous MOT - when you call to explain why no one answers the phone and cut you off when you do get through. AVOID this terrible company
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Posted 3 years ago
Unless you have all day to waste waiting over an hour for someone to cut you off. Then you call back another hour and 20 minutes later, for the staff to find it amusing that you have been waiting so long. Tanya and Amanda. To then be told your insurance is cancelled, for tampering with the box on 2 occasions where this only happened once as the car wasn't being driven so no data was being collected. Also you get more penalties for going out between 2300 and 0500 than you do for speeding, makes no sense!
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Posted 3 years ago
so expensive and not great service
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Posted 3 years ago
Tried to get through to them for ages, and I mean ages, finally got through at 19.02 to be told its out of hours even though the website states 20.00. Agreed to call me today at 09.00 - 09.05. No call which doesn't bode well. Lost my custom
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Posted 3 years ago
This company has been an absolute shocker to deal with for my daughters car insurance. I would NEVER recommend them and am horrified that they have been allowed to operate as an insurance company, this also goes for ERS. I cannot begin to go into detail about their despicable treatment and service. Hours have been spent on the phone to them, much money spent and all for nothing as they have cancelled my daughters policy even though everything requested was sent to them. They are an absolute waste of space. STAY AWAY.
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Posted 3 years ago
This is a terrible company ! Read all the reviews , most people are having a very bad experience with this outfit !
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Posted 3 years ago
Rip off. Cancel insurance and take your money. Joke
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Posted 4 years ago
Failed to refund a premium & respond to any emails , this is my first of many emails about to hit all social media platforms - disgraceful
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Posted 4 years ago
Horrendous cancellation charges. Cancelled within 48 hours. 132 pound taken by this outfit . Dick Turpin lives on. Avoid!
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Posted 4 years ago
Achoice is a scambag company sent them all my documents and at the end they said u car needs to be 1 year old like wtf
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Posted 4 years ago
Insured my son who is learning to drive last year when he was a student but now he is working his more if a risk?? Not even driving to work yet as not passed! Odd
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Posted 4 years ago
This company changed £270 to cancel an insurance policy that had only been taken out a few minutes earlier. There was very poor communication re costs and conditions. These people are dishonest.
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Posted 4 years ago
They are broker d,t beleive on them. definately they cheat at some point.
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Posted 4 years ago
Avoid this company!
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Posted 4 years ago
Pay the extra and go with a different insurance company.
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Posted 4 years ago
Mugging their customers off instead of earning their extortionate fee to represent the customer! Avoid this shambles.
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Posted 4 years ago
“TERRIBLE INSURANCE COMPANY” Provided all documents as requested within the time they stated which they confirmed they had received. Then get a letter saying my insurance is being cancelled as I haven’t provided the documents! They have taken my money and cancelled my insurance for no valid reason. Absolutely joke of a company and a huge ripoff!!! Avoid at all costs
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Posted 4 years ago
HORRIBLE INSURANCE COMPANY!!! AVOID!!! So many bad reviews anyway says it all wish I had read these reviews before using them! Really unprofessional all they want is to take extra money from people when you question them they don’t know what to say. Can’t wait to leave this company I won’t recommend anyone or ever use again really regret even giving them a penny of my money to a rubbish company!!! Avoid at all costs.
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Posted 4 years ago
A Choice is rated 2.2 based on 370 reviews