“Terrible in-store service @ Cavendish square the item I found on the sales was on a marked down price and when I got the till they told me that it was R349 yet it had a mark down red sticker which I then said it's marked down as all the other items was too ... FYI Ackerman's check your stock pricing correctly 😡”
“I have tried multiple times online and in store to resolve my issue with empty promises. I made a wrong payment and would just like to get my money back.
A big company like Ackermans should be able to resolve a simple issue like this in a few working days, but incompetency results in absolute ignorance from Ackermans and staff.
Can this please be resolved as soon as possible, so that I can close my account and buy from retailers who are competent and able to provide fair customer service.”
“The most rude call centre/consultants. The tone, approach especially the Xhosa speaking ladies. They are all the same as if they are trained in rudeness, they take the cup. Never ever in my life will I but from Ackermans on credit.
They are not consistant with the monthly statements. I can't even remember when last I received a statement from them...I'm done”
“Today 25 July 2022 i visited Ackermans 1039 Mafikeng Shop 10A,11,14 North West Mall and i must Mrs Thuli Nazo gave an exceptional Customer Service. Thank you for the best service in town Ackermans🙏🏼”
“I purchased a pair of ladies takkies online and the service I received was awesome!!! In less than a week I was messaged that I could collect them-no hassles, problem free shopping and informed regularly as to the status of my order-highly recommend Ackermans online shopping. Thank you.”
“I bought a Connex laptop from their Palm Springs store late in 2021, it had technical glitches. I took in for repairs in February this year at President Hyper in Vanderbiljpark since it was still under warranty. I learned it was not booked in, they never called us, their number on the slip does not work.
Went to the store, was told it was kept in their store room for over 6 weeks, the store manager had it booked but was rejected as it now had a cracked screen!!!!!!! Inherited from their store!”
“I was at a ackermans Goodwood mall on Sunday,and at the time i was about to use Bolt, my fone died, But thanks to Jayden and Megan the supervisor for letting me use there app, they were very helpful❤️”
“I have an account with them and I love the service I get from them.I pay my DSTV there and no waiting in long ques to get assistance.I love their clothing rage for my daughters .Ackermans never disappoints”
