ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.61

4.6 Rating 1,473 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 17th January 2026

Kim Ramos

ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Health care insurance these days is a lottery with many providers reliant on externally owned contact centres and customer care centres that treat clients like supermarket customers at a checkout . Active quote are different - they are strongly client orientated with a real desire to manage the best deal for the client and equally importantly to deliver an after sales service which is personalised and which I found were interested in providing good solutions for the clients concerns . Lets hope they don't get too big in the future and lose the motivated staff that drives this business.”

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Posted 9 years ago

“Great advice, transparent & honest about everything, very helpful, proactive . Would recommend their service to all.”

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Posted 9 years ago

“Originally just looked for company with the best online quoting engine to compare IP products, but the service from ActiveQuote has been second to none and I'm very happy with the policy they have brokered for me. Specifically thanks to Sarah.”

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Posted 9 years ago

Thanks for the feedback Rich, we've passed your comments to Sarah, we're pleased we've been able to help you find the right product for your needs. Thanks for using ActiveQuote for your Income Protection policy. The ActiveQuote Team

Posted 9 years ago

“Simon Lewis was very helpful in assisting me with selecting the right level of unemployment protection cover.”

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Posted 9 years ago

Thanks for the feedback Hasan, we've passed your positive comments to Simon. We always aim to get the best product for each and every ActiveQuote customer. Thanks for using us for your insurance needs. Kind Regards, The ActiveQuote Team

Posted 9 years ago

“Great customer service.Extremely helpful Felt I was offered policy for my needs. Thanks for great service.”

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Posted 9 years ago

“Helpful advice when considering renewal of my policy and slight changes I was considering to the level of cover.”

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Posted 9 years ago

“I was able to renew my medical insurance easily and also received a discount. Happy with that.”

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Posted 9 years ago

“Leanne Ross at Active Quotes gave me excellent service, she was most helpful and i spoke with her several times to get the Heath Care i wanted, there was no pressure at any time. Highly recommended.”

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Posted 9 years ago

Thank you for your feedback Susan, and your positive words about Leanne's service. We will ensure Leanne is aware of your satisfaction. We value feedback and always strive to deliver the service and experience we're known for. Thanks again for using ActiveQuote for your insurance. The ActiveQuote Team

Posted 9 years ago

“Kim was very helpfull and patient, I had a few clarifications before I would renew and she answered them promptly which helped my decision making. She also kept following me up as I am very hard to get....persistence paid off, thanks!”

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Posted 9 years ago

Thank you for your positive comments about Kim William, we appreciate you taking the time to give us feedback. We'll be sure to let Kim know that you're pleased with her (and our) service. Thanks again for using ActiveQuote. Kind Regards The ActiveQuote Team

Posted 9 years ago

“Keen to answer all my questions.”

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Posted 9 years ago

“I've been a customer of Activequote now for five years. I find them to be knowledgeable. They take time to understand my needs and are proactive with renewals. I have recommended them to friends who are also very pleased with the service.”

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Posted 9 years ago

“Good service as usual”

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Posted 9 years ago

“I was helped greatly by Matthew Dotchon to change from my existing expensive Health Insurance to one which I could more easily afford. he found me - I don't quite know how since I was randomly seeking information but it worked and I am now registered with a well known company that offers more or less what I need at a greatly reduced cost from hugely expensive Aviva”

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Posted 9 years ago

Thanks for your feedback Patricia, and for your praise of Matthew's assistance in finding the right policy for your needs. We will be sure to make Matthew aware of your kind words. Thanks again for using ActiveQuote. Kind Regards, The ActiveQuote Team

Posted 9 years ago

“Very helpful, thank you!”

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Posted 9 years ago

“Excellent service, would highly recommend.”

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Posted 9 years ago

“Great service and excellent communication”

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Posted 9 years ago

“very helpful and professional service”

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Posted 9 years ago

“Excellent service and follow up by Active Quote and their consultant Michael Rix. They listened carefully to the (many) questions we had and found the best product to match our needs, and at a great price. Highly recommended.”

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Posted 9 years ago

Thank you Alex for taking the time to provide feedback on Michael and ActiveQuote, we will ensure he is aware of your positive comments. We work hard to provide good customer service backed up with expert advice and guidance. Thanks again for using us. The ActiveQuote Team.

Posted 9 years ago

“ActiveQuote were extremely easy to work with and quickly and efficiently sorted out the best option of health cover for me. I was switching from AXAPPP due to what I considered to be now exorbitant and continual increasing costs year on year and ActiveQuote secured a much better cover for me. Lance in particular was extremely helpful with sound advice.”

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Posted 9 years ago

Thank you Martin for your feedback - we're pleased we were able to help you the best cover for your needs. We strive to deliver excellent customer service, and provide confidence to our customers. We'll pass on your kind comments to Lance. Thanks again for using ActiveQuote. The ActiveQuote Team

Posted 9 years ago

“helpful and clear throughout the best option didnt come out at the outset but it did soon after”

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Posted 9 years ago

ActiveQuote is rated 4.6 based on 1,473 reviews