ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.60

4.6 Rating 1,484 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,484 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 16th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, knowledgeable and friendly.”

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Posted 5 years ago

“ActiveQuote has been helpful in dealing with the closure of my previous insurer. I discovered just too late that a further option was available to me if I had made my choice earlier in the year, which is a pity as I am now with BUPA as the least worst remaining option. Hope Hawkins was my contact and she obtained for me as much information as possible. i happened to have another conversation with my first contact with AvtiveQuote, James, who was extra helpful as he handled my case previously so was aware of past discussions which Hope could not have known about. i shall do my best to stay fit! Many thanks, Anna Whitworth”

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Posted 5 years ago

“The service was fine.”

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Posted 5 years ago

“Having used Active Quote for several years to arrange Healthcare Insurance, this year I had time on my hands so queried that they originally offered for me to remain with the same provider. Eventually they found an alternative, which saved me a lot of money. They should have offered me the alternative at the outset. Otherwise they provide excellent service.”

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Posted 5 years ago

“Very pleasant, attentive agent. Achieved -30% reduction on total cost of my cover. Very satisfied.”

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Posted 5 years ago

“helpful, and quick to resolve my renewal questions”

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Posted 5 years ago

“Give good advice and get the feeling they are working on your behalf. They always find ways to offer a competitive price.”

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Posted 5 years ago

“Great service - took the time to understand my needs and came up with a great offer.”

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Posted 5 years ago

“Happy with Active Quote, but would have preferred to change insurance provider this year, as the expeience we had 12 months ago with current insurer was difficult to say the least. We had a horrendous time getting approval, for a consultation and relatively simple procedure, from their underwriter, leaving us frustrated and angered at the delay....Certainly not a provider I would reccomend !! If it were not for the fact that the this procedure has not been concluded, due to the current covid situation, and that any new insurer would not take on the continued medical procedure, we would certainly have been looking for an alternative insurance provider.”

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Posted 5 years ago

“I found that Mr Ahmed has a wide knowledge of health insurance and kept me informed. He was also very pleasant and courteous.”

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Posted 5 years ago

“On the ball each renewal time reviewing current options. Fortunately or unfortunately my policy appears to be the best around and therefore reduced premiums not available this year”

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Posted 6 years ago

“sian was very helpful in finding out possibilities although ultimately I arranged directly but not because of her”

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Posted 6 years ago

“Friendly young people do the legwork for you.”

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Posted 6 years ago

“Helpful with a patient approach.”

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Posted 6 years ago

“Fast and professional response to queries”

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Posted 6 years ago

“great service”

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Posted 6 years ago

“Good response time. Achieved cost reduction when I asked”

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Posted 6 years ago

“Very efficient and helpful in whatever contact I have had with them. I have not made a claim on my policy as at today's date so all contact has been about renewing my policy”

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Posted 6 years ago

“Have used their services twice now & have been very pleased with their service. They found what I was looking for without being pushy or inundating me with calls. Polite efficient service.”

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Posted 6 years ago

“Overall I was pleased, however I was asked on the phone for any illness in the past five years, there was none, when the form attired it asked for ten years and so my answers changed and the premium increased, this I felt was very contradictory and rather unprofessional.”

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Posted 7 years ago

ActiveQuote is rated 4.6 based on 1,484 reviews