Adexa Direct Reviews

1.1 Rating 881 Reviews

2 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 881 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 35%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Adexa Direct take to deliver?

Helpful Report

(3 weeks ago)

Adexa Direct normally delivers over 7 Days.

Helpful Report

(3 weeks ago)

51.56%

Industry Average

“ I was told that their terms and conditions state that I must inspect the product before signing for it which was impossible as my joiner accepted the delivery. ”

- Matt Bagley

“ Despite repeated attempts to resolve the issue through lengthy phone calls with an hour-long wait time and unfulfilled promises of delivery within 7 days, only 2 items have been received thus far. ”

- Anonymous

“ So this has been sitting in your warehouse not being picked up for delivery and not 1 person can tell us why when we called. ”

- Anonymous

Adexa Direct Reviews

Delivery - Average