Adexa Direct Reviews

1.1 Rating 1,123 Reviews

1 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 1,123 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 34%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Adexa Direct deliver? How long does Adexa Direct take to deliver? Does Adexa Direct deliver on time? How is accuracy and good condition of items delivered by Adexa Direct?

Returns

How is Adexa Direct returns process?

Customer Service

How can I contact Adexa Direct? How quickly does Adexa Direct resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Adexa Direct.

How long does Adexa Direct take to deliver?

Helpful Report

(1 day ago)

Adexa Direct normally delivers over 7 Days.

Helpful Report

(1 day ago)

47.98%

Industry Average

“ Bought and paid for a double door fridge and still not arrived over a week (9days) despite 3-5 days was promised. Only want to know the status, called their customer service, waited over 4 hours, from position 19 to 1 and waited for an hour at position 1 and was cut off at 5:02pm. Tracking number of the delivery does not work. Would not buy from them again. ”

- Teresa

“ Paid for large pizza oven 17/09 estimated delivery 5 days … ordered because we needed ! 17 days later no comunication letting me know that is was not out for delivery , tried phoning many times never got an answer this is not the first time Adexa has let me down but will be the last!!! So upset ”

- Dissatisfied customer

“ Your company is a disgrace. I ordered a fridge 3 weeks ago, promised in 3–5 days, even told me Friday delivery — nothing came. I wasted my time and money on staff waiting. You ignore my calls, give zero respect. I demand FULL REFUND + COMPENSATION immediately or I will report, dispute, and expose your scam everywhere. Enough lies — fix this NOW. ”

- Anonymous

Adexa Direct Reviews

Delivery - Slow