Adexa Direct Reviews

1.1 Rating 1,217 Reviews

1 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 47%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Adexa Direct take to deliver?

Helpful Report

(3 weeks ago)

Adexa Direct normally delivers within 5 Days.

Helpful Report

(3 weeks ago)

47.06%

Industry Average

“ Poor service overall, 0 form of communication - poor support team who either need training, new management, or new processes. Late delivery, delivery changes. I just recommend ordering elsewhere. ”

- Sanjeev Kumar

“ Emailed CS to advise, request a replacement and they simply point to the Delivery conditions which are laughable and would be deemed unfair & unreasonable in any Court room. ”

- Nova Scotia

“ Damages on delivery that they wont take resposibility for, next day deliveries paid for that the dont achieve, never a reponse from online chat, dont reply to emails or resolve issues. Negative reviews all over the web. Avoid. ”

- Bruce Maxwell

Adexa Direct Reviews

Delivery - Slow