Adexa Direct Reviews

1.1 Rating 1,199 Reviews

1 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 1,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 35%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Adexa Direct take to deliver?

Helpful Report

(18 hours ago)

Adexa Direct normally delivers within 5 Days.

Helpful Report

(18 hours ago)

48.97%

Industry Average

“ I opened the first one up upon delivery and when putting it together realised it was faulty with a dodgy foot making the units unstable. ”

- Anonymous

“ Very very bad service this company today we face bad service they send broken display fridge we contacted customer service they said open inside the panel and check properly this is not acceptable because we don't have any tool delivery driver need hurry compressor and condenser coil broken ”

- Theivendra

“ Ordered on the 17/11/25 So had 3 out for deliver today notfication and none of them have been delivered with no communication. contacted customer service to be told i cant cancel my order as its out for delivery. 10 days later and still no product. Terrible service, stay well away. ”

- Anonymous

Adexa Direct Reviews

Delivery - Slow