Adexa Direct Reviews

1.1 Rating 1,040 Reviews

1 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Adexa Direct take to deliver?

Helpful Report

(4 weeks ago)

Adexa Direct normally delivers over 7 Days.

Helpful Report

(4 weeks ago)

51.81%

Industry Average

“ They have failed to delivery my item and have sent it to the wrong address, they are refusing to send it to the correct address unless I pay for the delivery otherwise they will cancel my order, charge me £24 delivery fee plus 25% restocking fee. ”

- Lee Wakeham

“ Since 26th March, I have sent a further six emails asking for progress on a collection date and the delivery of my ice maker. ”

- Mr Jonathon Berg

“ My wife and I were not at home so my eleven year old answered the door and the delivery company asked to unload the packages. ”

- Danny

Adexa Direct Reviews

Delivery - Average