Adexa Direct Reviews

1.1 Rating 1,252 Reviews

1 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 1,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 10%
Accurate And Undamaged Orders	Greater than 34%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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How do I contact Adexa Direct?

Helpful Report

(4 weeks ago)

You can contact Adexa Direct by Email and Live Chat.

Helpful Report

(4 weeks ago)

59.33%

Industry Average

“ I have been extremely disappointed with both the products and the customer service. ”

- Anonymous

“ I bought a freezer from Adaxa, and it arrived damaged. I contacted customer service expecting a prompt resolution, but they were unhelpful and did not resolve the issue. The whole experience has been frustrating and disappointing. I would not recommend buying from this company based on my experience. ”

- Anonymous

“ Ordered 2 exactly the same item. Received one correct and one 30cms longer. Worst customer service ever experienced! Just didn't care. ”

- Anonymous

Adexa Direct Reviews

Customer Service - Average